Embassy Suites Phoenix, Phoenix, Staff

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Rank

24th

Out of 366

Embassy Suites Phoenix	Average Price: $119 Check Rates

Hotel Class:

2333 East Thomas Road

Phoenix, 85016 View map

3-Star Hotel Rank: 13 of 62
Average review rating: 3.46

OpinionWell Value Index: 4

Traveler reviews analyzed: YahooTravel (12) , MyTravelGuide (85) , Travelocity (5) , Expedia (31) , TripAdvisor (152)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (6) balcony (9) bar (22) bathroom (19) bed (25) breakfast (108) charge (9) check in (8) complimentary (18) cost (7) deal (4) dinner (8) discount (6) downtown (4) fee (4) food (28) front desk (40) gym (4) hot tub (6) hotel (250) lobby (6) location (50) lunch (7) manager (18) money (6) neighborhood (19) parking (19) pillow (5) pool (80) price (19) rate (12) recommend (25) restaurant (27) room (219) room service (4) service (50) sheets (4) shower (12) shuttle (43) spa (7) staff (75) street (12) suite (111) towel (12) value (10) view (11) walk (11) water pressure (4) wireless (10) workout room (4)

Staff

Appears in 75 comments.

96% wrote positive comments about staff

The following words were used in comments with Staff:
accommodating (4) airport (5) area (7) breakfast (12) clean (8) desk (14) friendly (19) good (5) great (12) helpful (15) hotel (16) management (4) need (4) nice (13) pleasant (4) pool (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Service is great, staff is friendly and accomodating.

"Would stay here again in a heartbeat! " Read full review on TripAdvisor 3/27/2012 Vote

2. It was a great place to stay, with a nice courtyard in the interior, a wonderful bar/dining area on the 5th floor, plenty of parking, and great staff.

"Don't judge a book by it's cover " Read full review on TripAdvisor 3/10/2012 Vote

3. During our stay we encountered staff who smiled, made small talk and were overall friendly.

"Our stay just kept getting better each day " Read full review on TripAdvisor 2/28/2012 Vote

4. Embassy is a great hotel, great pool and great staff all around and my time in Phoenix was truly awesome because of them.

"Best Customer Service " Read full review on TripAdvisor 2/25/2012 Vote

5. The staff was very, very, very friendly.

"Hilton (Embassy Suites) Lovers... Pick another location " Read full review on TripAdvisor 2/23/2012 Vote

6. The staff is outstanding.

"Home away from home " Read full review on TripAdvisor 2/16/2012 Vote

7. The staff was excellent and moved me to a Hilton Suites just down the road.

"There are a lot better ES near by than this one " Read full review on TripAdvisor 1/28/2012 Vote

8. All the staff was great from the front desk to the cook that makes the omelets (a great complimentary breakfast is offered) .

"Great hotel, great restaurant on site " Read full review on TripAdvisor 1/6/2012 Vote

9. The staff is really really good.

"It's old but they really try to do the best with what they have got " Read full review on TripAdvisor 12/31/2011 Vote

10. The staff here is friendly, helpful, and knowledgeable.

"A peculiar mix of old and new " Read full review on TripAdvisor 12/26/2011 Vote