Embassy Suites Phoenix, Phoenix, Charge

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Rank

24th

Out of 366

Embassy Suites Phoenix	Average Price: $119 Check Rates

Hotel Class:

2333 East Thomas Road

Phoenix, 85016 View map

3-Star Hotel Rank: 13 of 62
Average review rating: 3.46

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (31) , MyTravelGuide (85) , Travelocity (5) , TripAdvisor (152) , YahooTravel (12)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (6) balcony (9) bar (22) bathroom (19) bed (25) breakfast (108) charge (9) check in (8) complimentary (18) cost (7) deal (4) dinner (8) discount (6) downtown (4) fee (4) food (28) front desk (40) gym (4) hot tub (6) hotel (250) lobby (6) location (50) lunch (7) manager (18) money (6) neighborhood (19) parking (19) pillow (5) pool (80) price (19) rate (12) recommend (25) restaurant (27) room (219) room service (4) service (50) sheets (4) shower (12) shuttle (43) spa (7) staff (75) street (12) suite (111) towel (12) value (10) view (11) walk (11) water pressure (4) wireless (10) workout room (4)

Charge

Appears in 9 comments.

33% wrote positive comments about charge

The following words were used in comments with Charge:
free (2) hotel (3) internet (3) night (2) park (2) wine (2) wireless (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Guess I was close enough as I got it free of charge.

"Great and so so at the same time.. " Read full review on TripAdvisor 3/21/2011 Vote

2. $5 parking charge was a bit odd, since it seemed plenty of parking was available nearby, but $5/day was offset by the great service and enjoyment at this hotel.

"Our stay just kept getting better each day " Read full review on TripAdvisor 2/28/2012 Vote

3. They charge for WIFI and local calls.

"Not as nice as it looks " Read full review on TripAdvisor 3/29/2011 Vote

4. If I have one gripe, it's that they charge $11 per night for internet access.

"Overall it's worth it... " Read full review on TripAdvisor 2/16/2010 Vote

5. Oh, and about the internet, on check in we were told that sometimes the computer will charge a fee but on checkout let them know and they will remove it( which is exactly what happened.

"Would stay again " Read full review on TripAdvisor 6/20/2009 Vote

6. They also charge $9.95/day for wireless internet access.

"Disappointing " Read full review on TripAdvisor 5/21/2009 Vote

7. I expected wine and iced tea at the reception - it was open bar with sodas, beer, wine, mixed drinks and snacks, for no charge.

"Weeklong Vacation - Great Value for the Price We Paid " Read full review on TripAdvisor 2/10/2009 Vote

8. Get to the hotel late and told because too late considered a no-show and they will charge credit card a cancellation penalty equivalent to the one-night.

"Not trustworthy. Run almost what appears to be a scam. " Read full review on TripAdvisor 11/10/2011 Vote

9. I'll finish with my complaint about all ES hotels - charge a few extra dollars and give us free wireless.

"Strange Embassy Suites With a Great Staff " Read full review on TripAdvisor 6/13/2010 Vote