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24th
Out of 366

Embassy Suites Phoenix

Average Price: $119  
 
Hotel Class:
2333 East Thomas Road
Phoenix, 85016 View map  
3-Star Hotel Rank: 13 of 62
Average review rating: 3.46
OpinionWell Value Index: 4
Traveler reviews analyzed: YahooTravel (12) , MyTravelGuide (85) , Travelocity (5) , Expedia (31) , TripAdvisor (152)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 40 comments. 
72% wrote positive comments about front desk
The following words were used in comments with Front desk:
friendly (3)   great (3)   helpful (6)   hotel (6)   management (3)   pleasant (4)   pool (2)   remodel (2)   welcoming (2)    
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1. The front desk attendants were so helpful with recommendations of local restaraunts and sports bars.
"First class customer service " Read full review on TripAdvisor   3/29/2012 Vote      
2. the front desk are very kind, polite and helpful, tyler, amanda, BB, rick are a few of the names that stick with me and the cook at breakfast is such a nice guy who puts in 110% effort into his work as well as the bar staff in the squaw peek cafe on site.
"what a place to stay " Read full review on TripAdvisor   3/9/2012 Vote      
3. From the moment when checking in at the front desk, you know you are welcome.
"Home away from home " Read full review on TripAdvisor   2/16/2012 Vote      
4. All the staff was great from the front desk to the cook that makes the omelets (a great complimentary breakfast is offered) .
"Great hotel, great restaurant on site " Read full review on TripAdvisor   1/6/2012 Vote      
5. The hotel was clean, the pool was nice, the breakfast staff and quality of the free breakfast was great, the front desk was friendly, the happy hour reception was generous,the location was just minutes from spring training.
"If you are a smoker it's a nice hotel! " Read full review on TripAdvisor   3/23/2011 Vote      
6. The front desk staff was very pleasant.
"Great and so so at the same time.. " Read full review on TripAdvisor   3/21/2011 Vote      
7. The front desk staff was acceptable, but the Day Manager really did shine - always greeting me and asking if I needed anything.
"Not one of Embassy Suites Best Properties! " Read full review on TripAdvisor   7/10/2010 Vote      
8. The front desk staff were very pleasant and helpful, ( offering the boys coloring sheets and crayons) If we have to use the hospital again we would stay here again.
"Would stay again " Read full review on TripAdvisor   6/20/2009 Vote      
9. Front Desk Agent, Nancy was very welcoming and friendly.
"Very Good Stay " Read full review on TripAdvisor   1/4/2009 Vote      
10. The front desk staff and breakfast staff were pleasant and helpful, and the breakfasts were quite tasty and filling.
"Typical, fairly good Embassy Suites experience " Read full review on TripAdvisor   11/20/2008 Vote      
   
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