Homewood Suites Phoenix, Phoenix, Service

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Rank

47th

Out of 366

Homewood Suites Phoenix	Average Price: $124 Check Rates

Hotel Class:

2001 East Highland Avenue

Phoenix, 85016 View map

3-Star Hotel Rank: 28 of 62
Average review rating: 4.07

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (10) , MyTravelGuide (5) , TripAdvisor (42) , YahooTravel (4)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (5) bar (7) bath (1) bathroom (2) bed (12) breakfast (37) check in (2) complimentary (9) deal (3) dinner (18) downtown (4) exercise room (1) fee (2) fitness center (2) food (12) freeway (1) front desk (11) gym (4) highway (3) hotel (69) housekeeping (3) lobby (4) location (26) maid service (1) manager (3) money (2) neighborhood (2) patio (1) pillow (2) pool (15) price (5) rate (5) recommend (8) restaurant (14) room (71) room service (3) service (8) shower (3) shuttle (7) staff (20) street (16) suite (40) towel (4) tub (1) value (5) walk (4) walk in (1) water pressure (1) weight (1) wireless (5)

Service

Appears in 8 comments.

100% wrote positive comments about service

The following words were used in comments with Service:
clean (2) excellent (2) good (2) hotel (3) location (2) menu (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Staff and service personnel were friendly and courteous.

"Great Location & Value " Read full review on TripAdvisor 11/27/2011 Vote

2. I wanted a quiet room and I that is exactly what I got along with excellent service.

"Great hotel " Read full review on TripAdvisor 9/1/2011 Vote

3. This hotel offers excellant customer service, my room was very clean and the breakfast hostess was great.

"Excellant Hotel " Read full review on TripAdvisor 7/28/2011 Vote

4. This is not a new hotel but it is well kept, clean, good service and very central location.

"Great stay for fussy guests " Read full review on TripAdvisor 3/18/2011 Vote

5. NOTE: Below I marked restaurant and room service because of breakfast and dinner service in the lobby and because they have a menu in the room that provides information on delivery to room from local restaurant (good enough as I am sure it arrives as quickly as if they had in-site room service).

"Find of the Century-Price/Value Leader! " Read full review on TripAdvisor 1/3/2010 Vote

6. After one of our four nights, we didn't get housekeeping services in our room.

"Still love the concept, but this property needs to work on execution " Read full review on TripAdvisor 3/16/2012 Vote

7. The location I was doing business at was very close to the hotel and I was provided with complimentary shuttle service which saved me money on cab fares for the week.

"Excellent Value, Wonderful Service " Read full review on TripAdvisor 9/14/2011 Vote

8. The bed was comfy, lots of soft pillows, a huge room service menue, and no problems with the internet service.

"Clean and quiet room. " Read full review on TripAdvisor 6/1/2007 Vote