Homewood Suites Phoenix, Phoenix, Front Desk

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Rank

47th

Out of 366

Homewood Suites Phoenix	Average Price: $124 Check Rates

Hotel Class:

2001 East Highland Avenue

Phoenix, 85016 View map

3-Star Hotel Rank: 28 of 62
Average review rating: 4.07

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (10) , MyTravelGuide (5) , TripAdvisor (42) , YahooTravel (4)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 11 comments.

66% wrote positive comments about front desk

The following words were used in comments with Front desk:
helpful (2)

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1. The front desk person was helpful and cheerful.

"Spacious and comfortable " Read full review on TripAdvisor 4/13/2012 Vote

2. Front desk staff was very helpful.

"Decent spot but not first choice for a vacation - great for business and shopping " Read full review on TripAdvisor 3/22/2012 Vote

3. I was wondering why the first front desk girl first said that there are no more non smoking rooms and then gave me the room next to the elevator when there is a quiet non smoking room available.

"A bad experience " Read full review on TripAdvisor 3/17/2012 Vote

4. The food is not good, and there is no one at the front desk ever.

"Above average " Read full review on TripAdvisor 1/8/2012 Vote

5. An extra bonus is a very decent complimentary breakfast served daily and an evening appetizer served Monday-Friday in the downstairs dining near the front desk.

"Great Location & Value " Read full review on TripAdvisor 11/27/2011 Vote

6. Told front desk.

Read full review 10/24/2011 Vote

7. I didn't mention that to the front desk, just thought it was unusual that the room was made with towels and bed done before I checked out.

"Nice location much different from the airport " Read full review on TripAdvisor 10/15/2011 Vote

8. They only have double beds which I was told by the front desk manager is the same as a queen bed.

"Misrepresentation for Queen Suite " Read full review on TripAdvisor 3/24/2009 Vote

9. Front Desk check in was not very informative but I quickly found my way on my own, thanks to Tripadvisor.

"Comfortable and Clean Perfectly Located " Read full review on TripAdvisor 2/25/2009 Vote

10. Later at 2 am I figure that I cannot stand the noise anymore, which I figured out was due to a bad A/C, and I approached the front desk for another room.

"A bad experience " Read full review on TripAdvisor 3/17/2012 Vote