Embassy Suites Phoenix, Phoenix, Service

OpinionWell's Blog

Home » United States » Arizona » Phoenix Destinations » Phoenix Hotels » Embassy Suites Phoenix

OpinionWell
Rank

55th

Out of 366

Embassy Suites Phoenix	Average Price: $118 Check Rates

Hotel Class:

2577 West Greenway Road

Phoenix, 85023 View map

3-Star Hotel Rank: 32 of 62
Average review rating: 3.48

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (15) , MyTravelGuide (1) , Travelocity (1) , TripAdvisor (91) , YahooTravel (7)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

amenity (3) bar (11) bath (3) bathroom (17) bed (19) bill (3) breakfast (68) cabana (2) check in (6) check out (4) closet (2) complimentary (7) deal (4) decor (2) dinner (8) discount (2) food (12) freeway (6) front desk (21) gym (5) highway (3) hot tub (6) hotel (130) housekeeping (12) interstate (4) lobby (30) location (17) manager (8) money (7) parking (4) pillow (3) pool (71) price (9) rate (6) recommend (12) restaurant (16) room (203) room service (6) service (22) sheets (2) shower (6) staff (34) street (4) suite (62) towel (17) tub (10) value (6) view (4) walk (9) wireless (9)

Service

Appears in 22 comments.

72% wrote positive comments about service

The following words were used in comments with Service:
complimentary (2) customer (5) desk (4) free (2) good (2) great (7) hotel (4) management (4) night (3) poor (2) quality (2) rude (2) staff (2) train (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. Great service.

"A large and Nice Hotel " Read full review on TripAdvisor 5/15/2012 Vote

2. The hotel offers great service and amenities.

"Great service. " Read full review on TripAdvisor 4/25/2012 Vote

3. The service was great, we asked for a late checkout on Monday morning and was told it was not a problem.

"Very Clean and Accomodating Hotel " Read full review on TripAdvisor 3/20/2012 Vote

4. We just stayed one night to see some friends that came in from OC to watch a Dodgers Spring Training game but we had the chance to take part in the free drinks and order some rooms service.

"Very Clean and Accomodating Hotel " Read full review on TripAdvisor 3/20/2012 Vote

5. bar & restaurant service very good.

"this is a great place, had a really nice time " Read full review on TripAdvisor 6/27/2011 Vote

6. All the service was great - front desk, housekeeping, cooks.

"A Beautiful Property - Loved it! " Read full review on TripAdvisor 6/14/2011 Vote

7. The next day, the manager called to apologize, saying they'd taken the 1st room out of service, and offered us a free movie.

"Nice staff " Read full review on TripAdvisor 3/23/2010 Vote

8. Great service and atmosphere-stay here.

"Great place to stay!! " Read full review on TripAdvisor 2/23/2010 Vote

9. There was also a great dinner special in Lafitte`s, and the service was excellent.

"Dirty Rooms but good extras " Read full review on TripAdvisor 1/14/2008 Vote

10. When the service person arrived, he tried for a few minutes, then said, 'sorry nothing I can do, good night'.

"Not up to Embassy Suite level " Read full review on TripAdvisor 8/17/2007 Vote