Embassy Suites Phoenix, Phoenix, Front Desk

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Rank

55th

Out of 366

Embassy Suites Phoenix	Average Price: $118 Check Rates

Hotel Class:

2577 West Greenway Road

Phoenix, 85023 View map

3-Star Hotel Rank: 32 of 62
Average review rating: 3.48

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (15) , MyTravelGuide (1) , Travelocity (1) , TripAdvisor (91) , YahooTravel (7)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (3) bar (11) bath (3) bathroom (17) bed (19) bill (3) breakfast (68) cabana (2) check in (6) check out (4) closet (2) complimentary (7) deal (4) decor (2) dinner (8) discount (2) food (12) freeway (6) front desk (21) gym (5) highway (3) hot tub (6) hotel (130) housekeeping (12) interstate (4) lobby (30) location (17) manager (8) money (7) parking (4) pillow (3) pool (71) price (9) rate (6) recommend (12) restaurant (16) room (203) room service (6) service (22) sheets (2) shower (6) staff (34) street (4) suite (62) towel (17) tub (10) value (6) view (4) walk (9) wireless (9)

Front desk

Appears in 21 comments.

50% wrote positive comments about front desk

The following words were used in comments with Front desk:
complain (2) desk (22) exceptional (2) friendly (2) helpful (2) hotel (2) housekeeping (2) terrible (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. All the service was great - front desk, housekeeping, cooks.

"A Beautiful Property - Loved it! " Read full review on TripAdvisor 6/14/2011 Vote

2. Front desk people acted bored and like we were wasting their time.

"Worst service for an overpriced, outdated dump of a hotel " Read full review on TripAdvisor 2/7/2011 Vote

3. Front desk people very friendly and helpful.

"Embassy Suites always pleases. " Read full review on TripAdvisor 1/12/2011 Vote

4. The front desk staff were VERY courteous.

"The Good and the Bad " Read full review on TripAdvisor 10/22/2008 Vote

5. We found the front desk staff very accomodating and friendly.

"Nice but Dated " Read full review on TripAdvisor 4/8/2008 Vote

6. Front desk folks are very professional and personable, except for the one exception I ran into on the late night shift.

"Great Stay at a Great Hotel " Read full review on TripAdvisor 3/28/2008 Vote

7. The front desk was very cordial and helpful.

"Terrific Weekend Stay " Read full review on TripAdvisor 6/11/2007 Vote

8. You can ask front desk for tennis rackets.

"Great service. " Read full review on TripAdvisor 4/25/2012 Vote

9. So, I called the front desk and the guy offered me to look at other rooms.

"Horrified & undecided....... " Read full review on TripAdvisor 7/11/2011 Vote

10. The noise from the upstairs room where kids were staying was so disturbing, we had to call the front desk 3 times.

"Worst Embassy Suites Ever " Read full review on TripAdvisor 2/16/2011 Vote