Embassy Suites Phoenix, Phoenix, Manager

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Rank

55th

Out of 366

Embassy Suites Phoenix	Average Price: $118 Check Rates

Hotel Class:

2577 West Greenway Road

Phoenix, 85023 View map

3-Star Hotel Rank: 32 of 62
Average review rating: 3.48

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (15) , MyTravelGuide (1) , Travelocity (1) , TripAdvisor (91) , YahooTravel (7)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (3) bar (11) bath (3) bathroom (17) bed (19) bill (3) breakfast (68) cabana (2) check in (6) check out (4) closet (2) complimentary (7) deal (4) decor (2) dinner (8) discount (2) food (12) freeway (6) front desk (21) gym (5) highway (3) hot tub (6) hotel (130) housekeeping (12) interstate (4) lobby (30) location (17) manager (8) money (7) parking (4) pillow (3) pool (71) price (9) rate (6) recommend (12) restaurant (16) room (203) room service (6) service (22) sheets (2) shower (6) staff (34) street (4) suite (62) towel (17) tub (10) value (6) view (4) walk (9) wireless (9)

Manager

Appears in 8 comments.

66% wrote positive comments about manager

The following words were used in comments with Manager:
complaints (2) free (4) management (9) reception (2) wondering (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The managers reception was a wonderful treat.

"Fantastic stay at Embassy Suites " Read full review on TripAdvisor 11/2/2011 Vote

2. Free cooked to order breakfasts-managers free happy hour daily ( 5:00-7:30pm) did I say free drinks.

"Great place to stay!! " Read full review on TripAdvisor 2/23/2010 Vote

3. (wonderful) To this day neither Greg the manager nor Rick the General Manager has followed up on our complaints.

"TERRIBLE experience TWICE !!!!! BAD management. " Read full review on TripAdvisor 11/27/2007 Vote

4. Embassy Suites is well-known by the business community, but the managers reception, complimentary breakfast and large swimming pool are great assets for family fun on a budget.

"family friendly " Read full review on TripAdvisor 7/29/2011 Vote

5. A line had formed and others were calling out to see if anyone was around and finally, the manager sauntered out, looking bored and like we were bothering him.

"Worst service for an overpriced, outdated dump of a hotel " Read full review on TripAdvisor 2/7/2011 Vote

6. The next day, the manager called to apologize, saying they'd taken the 1st room out of service, and offered us a free movie.

"Nice staff " Read full review on TripAdvisor 3/23/2010 Vote

7. The manager Greg promised to make it up to us if we visited again.

"TERRIBLE experience TWICE !!!!! BAD management. " Read full review on TripAdvisor 11/27/2007 Vote

8. The manager told me that he'd look into the complaint.

"Trashed- lack of attention by the staff " Read full review on TripAdvisor 3/31/2011 Vote