Crowne Plaza Phoenix, Phoenix, Service

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Rank

33rd

Out of 366

Crowne Plaza Phoenix	Average Price: $105 Check Rates

Hotel Class:

2532 West Peoria Avenue

Phoenix, 85029 View map

3-Star Hotel Rank: 20 of 62
Average review rating: 3.62

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (9) , MyTravelGuide (322) , Travelocity (6) , TripAdvisor (101) , YahooTravel (10)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (4) balcony (10) ballroom (2) bar (12) bath (2) bathroom (16) bed (19) bill (3) breakfast (34) cable (3) charge (3) check in (11) complimentary (2) deal (11) decor (4) dinner (3) exercise room (3) fitness room (2) food (18) freeway (14) front desk (34) gym (6) hot tub (3) hotel (164) housekeeping (7) interstate (8) lobby (18) location (32) maid (2) manager (6) money (7) neighborhood (3) parking (11) pool (79) price (11) rate (10) recommend (15) restaurant (30) room (165) room service (2) service (31) shower (6) shuttle (8) spa (6) staff (59) street (5) towel (8) value (8) walk (6) wireless (8)

Service

Appears in 31 comments.

81% wrote positive comments about service

The following words were used in comments with Service:
clean (2) customer (3) desk (2) excellent (9) food (4) good (3) great (4) hotel (8) internet (4) problem (2) quick (2) responsive (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Excellent service at arrival and departure.

"Excellent Accomodations! " Read full review on TripAdvisor 5/13/2012 Vote

2. It was not busy during our stay but service was great.

"Great hotel great location " Read full review on TripAdvisor 5/7/2012 Vote

3. The service was very friendly and welcoming.

"Great 3* hotel " Read full review on TripAdvisor 1/31/2012 Vote

4. I met up with them and I was very impressed with the facilities and the excellent service we received.

"Excellent facilities - Very happy! " Read full review on TripAdvisor 1/14/2012 Vote

5. The food was not only very good, but the service was excellent.

"Overnight stay " Read full review on TripAdvisor 12/16/2011 Vote

6. The full service is great, the variety of spaces makes it a great place to hang out.

"A Regular " Read full review on TripAdvisor 4/23/2011 Vote

7. Our Church, The First Samoan Congregational Christian Church of AZ, UCC, celebrated our 10 year anniversary in the Grand Ballroom and rate the staff, service and food all excellent.

"Excellent! " Read full review on TripAdvisor 2/9/2011 Vote

8. Thanks to Rachelle and the catering department, the chef and ballroom helpers and the whole staff at Crowne Plaza Phoenix for making our occasion very memorable in every aspect of service that was provided.

"Excellent! " Read full review on TripAdvisor 2/9/2011 Vote

9. Exceptional service.

"Staff and service was great - hotel undergoing renovations " Read full review on TripAdvisor 1/14/2011 Vote

10. Excellent, excellent, excellent customer service.

"Nice rooms, great breakfast. " Read full review on TripAdvisor 2/6/2010 Vote