Crowne Plaza Phoenix, Phoenix, Front Desk

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Rank

33rd

Out of 366

Crowne Plaza Phoenix	Average Price: $105 Check Rates

Hotel Class:

2532 West Peoria Avenue

Phoenix, 85029 View map

3-Star Hotel Rank: 20 of 62
Average review rating: 3.62

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (9) , MyTravelGuide (322) , Travelocity (6) , TripAdvisor (101) , YahooTravel (10)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (4) balcony (10) ballroom (2) bar (12) bath (2) bathroom (16) bed (19) bill (3) breakfast (34) cable (3) charge (3) check in (11) complimentary (2) deal (11) decor (4) dinner (3) exercise room (3) fitness room (2) food (18) freeway (14) front desk (34) gym (6) hot tub (3) hotel (164) housekeeping (7) interstate (8) lobby (18) location (32) maid (2) manager (6) money (7) neighborhood (3) parking (11) pool (79) price (11) rate (10) recommend (15) restaurant (30) room (165) room service (2) service (31) shower (6) shuttle (8) spa (6) staff (59) street (5) towel (8) value (8) walk (6) wireless (8)

Front desk

Appears in 34 comments.

58% wrote positive comments about front desk

The following words were used in comments with Front desk:
attentive (3) bartender (2) breakfast (2) clerk (4) desk (34) difficult (2) friendly (3) generous (3) helpful (7) hotel (3) internet (4) problem (2) rude (2) service (4) staff (5) walking (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. i did not feel safe here and i told the front desk and said he would take care of it and sure enough it was an every night thing.

"Horrible experience... " Read full review on TripAdvisor 3/28/2012 Vote

2. Front desk was helpful and friendly .

"Meeting Expectations " Read full review on TripAdvisor 3/3/2012 Vote

3. The front desk staff were generally nice, but on check-on the clerk failed to notify us that there was a happy hour.

"Good value at a convenient location " Read full review on TripAdvisor 3/1/2012 Vote

4. The front desk staff is always very helpful.

"My Phoenix Home " Read full review on TripAdvisor 6/9/2011 Vote

5. The front desk clerks were courteous as they should be.

"It wasn't as bad as other reviewers made it sound " Read full review on TripAdvisor 2/13/2011 Vote

6. The front desk clerks were courteous as they should be.

"It wasn't as bad as other reviewers made it sound " Read full review on TripAdvisor 2/13/2011 Vote

7. The front desk was less than helpful in providing directions or advice on where to go for dinner.

"Adequate for a night " Read full review on TripAdvisor 3/29/2010 Vote

8. I`m glad I did; the front desk supervisor was attentive and friendly, the room was clean and well appointed and room service was typical for a chain hotel.

"I would definetly Return " Read full review on TripAdvisor 3/30/2008 Vote

9. Front desk was non-responsive to requests - so service in that area was poor.

"Service was inconsistent. " Read full review on YahooTravel 2/3/2008 Vote

10. The people at the front desk were generally attentive and helpful, though the male bartender wasn't the friendliest guy I've ever had serve me a drink.

"Decent hotel for the money " Read full review on TripAdvisor 5/7/2007 Vote