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Rank
30th
Out of 274

Indianapolis Holiday Inn

Average Price: $120  
 
Hotel Class:
5302 Victory Drive
Indianapolis, 46203 View map  
2-Star Hotel Rank: 1 of 88
Average review rating: 3.55
OpinionWell Value Index: 2
Traveler reviews analyzed: Expedia (2) , Travelocity (3) , TripAdvisor (73) , YahooTravel (2)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Spa
Appears in 12 comments. 
60% wrote positive comments about spa
The following words were used in comments with Spa:
broken (4)   compensate (3)   customer (6)   generous (4)   holiday (2)   hotel (2)   inn (2)   management (4)    
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1. The pool and spa were great.
"WONDERFUL HOTEL I WANT TO GO BACK " Read full review on TripAdvisor   12/7/2010 Vote      
2. However, not even Holiday Inn corporate could persuade him to tell new customers about the broken spa, hang an out-of-order sign a the controls or compensate customers who complained.
"General Manager Not to Be Trusted -- Staying Here May Put You at Risk " Read full review on TripAdvisor   8/4/2009 Vote      
3. He was left with saying, 'our Spa is not broken, it just doesn't blow bubbles'.
"General Manager Not to Be Trusted -- Staying Here May Put You at Risk " Read full review on TripAdvisor   8/4/2009 Vote      
4. Having chosen this hotel because of the ammenties (spa) we found ourselves standing dripping wet at the counter asking how to turn on the spa.
"General Manager Not to Be Trusted -- Staying Here May Put You at Risk " Read full review on TripAdvisor   8/4/2009 Vote      
5. Not even Holiday Inn could persuade him to compensate his tenants whom he refused to tell that the spa was inoperable.
"General Manager Not to Be Trusted -- Staying Here May Put You at Risk " Read full review on TripAdvisor   8/4/2009 Vote      
6. He was unwilling\incapable of admitting that his Spa was out of order and refused to tell customers checking in and even refused to hang an 'out of order' sign at the controls.
"General Manager Not to Be Trusted -- Staying Here May Put You at Risk " Read full review on TripAdvisor   8/4/2009 Vote      
7. The General Manager, refused to post an 'Out of Order Sign' at the spa saying that 'the Spa is operational, it just doesn't blow bubbles'.
"General Manager Not to Be Trusted -- Staying Here May Put You at Risk " Read full review on TripAdvisor   8/4/2009 Vote      
8. We were told by the desk clerk that the spa had not worked for two days and would not be repaired for a week.
"General Manager Not to Be Trusted -- Staying Here May Put You at Risk " Read full review on TripAdvisor   8/4/2009 Vote      
9. Quote from the General Manager 'our Spa is not out of order, it just doesn't blow bubbles'.
"General Manager Not to Be Trusted -- Staying Here May Put You at Risk " Read full review on TripAdvisor   8/4/2009 Vote      
10. He refused to compensate customers who checked in believing that a working spa was part of the hotel's ammenties.
"General Manager Not to Be Trusted -- Staying Here May Put You at Risk " Read full review on TripAdvisor   8/4/2009 Vote      
   
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