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Rank
15th
Out of 274

Crowne Plaza Indianapolis Downtown (Union Station)

Average Price: $208  
 
Hotel Class:
123 West Louisiana Street
Indianapolis, 46225 View map  
3-Star Hotel Rank: 8 of 71
Average review rating: 3.82
OpinionWell Value Index: 4
Traveler reviews analyzed: BedBugRegistry (1) , Expedia (12) , MyTravelGuide (667) , Travelocity (7) , TripAdvisor (186) , YahooTravel (23)
SAFE TO BOOK ? (1/5 issues found)
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Manager
Appears in 14 comments. 
50% wrote positive comments about manager
The following words were used in comments with Manager:
 
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1. The valet manager (very nice man) called the carriage company and they said no one from the hotel called them.
"10th anniversary nightmare " Read full review on TripAdvisor   2/22/2011 Vote      
2. The manager gave us 2000 priority points the next morning but in my opinion we should have received the stay free as I am still trying to catch up on the sleep missed that night.
"Noisy and outdated. " Read full review on TripAdvisor   7/8/2008 Vote      
3. She said that I could not find out early so I asked for the manager.
"Have not stayed there yet, but alreaday dissappointed! " Read full review on TripAdvisor   11/2/2011 Vote      
4. Then the manager would only offer a late check out for a $25 fee he said due to the Colts playing on Sunday (two days after out stay).
"Have not stayed there yet, but alreaday dissappointed! " Read full review on TripAdvisor   11/2/2011 Vote      
5. She just kept going back and forth between me and the manager.
"Have not stayed there yet, but alreaday dissappointed! " Read full review on TripAdvisor   11/2/2011 Vote      
6. Manager apologized and moved me to another room.
"Second visit... just as bad... " Read full review on TripAdvisor   10/5/2011 Vote      
7. The next time he took us out it was outside the zone but the manager had said it was ok and he could not have been more rude or passively aggressive.
"Good value hotel with unusual features worth booking " Read full review on TripAdvisor   8/7/2011 Vote      
8. ) 'Don't get lost!' the manager said as he directed me o the room.
"Unique hotel, good location, never heard a train " Read full review on TripAdvisor   5/6/2011 Vote      
9. The general manager went out of his way to make sure we knew there could be more activity than usual.
"Excellent Customer Service " Read full review on TripAdvisor   4/5/2011 Vote      
10. Top Compliments: Mike, the Night Manager should be complimented and compensated for the excellent service that he provided to us at this hotel.
"Fantastic Service, Hidden Gem in Downtown Indy " Read full review on TripAdvisor   12/18/2010 Vote      
   
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