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Rank
15th
Out of 274

Crowne Plaza Indianapolis Downtown (Union Station)

Average Price: $208  
 
Hotel Class:
123 West Louisiana Street
Indianapolis, 46225 View map  
3-Star Hotel Rank: 8 of 71
Average review rating: 3.82
OpinionWell Value Index: 4
Traveler reviews analyzed: BedBugRegistry (1) , Expedia (12) , MyTravelGuide (667) , Travelocity (7) , TripAdvisor (186) , YahooTravel (23)
SAFE TO BOOK ? (1/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Check in
Appears in 26 comments. 
77% wrote positive comments about check in
The following words were used in comments with Check in:
free (2)   friendly (4)   helpful (3)   hotel (2)   problem (2)    
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1. Check in was efficient.
"ok hotel---terrible restaurant " Read full review on TripAdvisor   11/21/2011 Vote      
2. The rooms were clean and the check-in and out process went smoothly.
"A good stay " Read full review on TripAdvisor   10/30/2011 Vote      
3. Staff was pleasant - both on check-in & out - no problem that I checked out a little bit 'late' (during the seminar's lunch break, about 30 minutes 'late' - I ask about it in advance and told it would be no problem).
"Another Satisfactory Stay " Read full review on TripAdvisor   6/11/2011 Vote      
4. The girl at check-in was very friendly and offered suggestions on what to do that was close-by.
"We enjoyed our stay and never heard a train! " Read full review on TripAdvisor   4/12/2011 Vote      
5. Receiving a free drink card with my check in was an added bonus (for those that are over the age of 21 of course).
"Box Car for Business " Read full review on TripAdvisor   1/21/2011 Vote      
6. The staff was helpful at check in, explained everything to me and got me to our room.
"Can’t wait to go back ! Was WONDERFUL ! " Read full review on Expedia   1/17/2010 Vote      
7. We did arrive early for our check in and the staff was very nice, checked to see exactly when our room would be ready and provided us with options while we waited.
"enjoyable stay " Read full review on TripAdvisor   9/17/2009 Vote      
8. Our check in was prompt and the staff were friendly.
"Pretty neat experience " Read full review on TripAdvisor   6/23/2008 Vote      
9. All of the staff were so friendly and helpful, especially the woman at the front desk who helped us check in.
"Fun place to stay! " Read full review on TripAdvisor   6/21/2008 Vote      
10. The check in expereince was less than friendly, and then upon calling the hotel to ask if they had a cheesecake factory we were told 'yes, right across the street' which in fact is almost 25 minutes away.
"Dirty! " Read full review on TripAdvisor   5/18/2008 Vote      
   
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