Hotel Lombardy, Washington DC, Front Desk

OpinionWell's Blog

Home » United States » » Washington DC Destinations » Washington DC Hotels » Hotel Lombardy

OpinionWell
Rank

26th

Out of 279

Hotel Lombardy	Average Price: $242 Check Rates

Hotel Class:

2019 Pennsylvania Avenue NorthWest

Washington DC, 20006 View map

4-Star Hotel Rank: 7 of 30
Average review rating: 3.9

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (65) , Travelocity (9) , TripAdvisor (365)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

amenity (15) bar (52) bath (17) bathroom (95) bed (113) breakfast (89) charge (11) check in (31) check out (10) closet (16) complimentary (12) cost (16) deal (15) decor (24) dinner (24) downtown (9) food (50) front desk (63) hotel (773) housekeeping (17) lobby (14) location (243) lunch (10) manager (13) mini bar (8) money (17) neighborhood (16) parking (55) pillow (22) price (65) rate (35) recommend (59) restaurant (152) room (584) room service (15) service (120) shower (34) staff (267) street (72) suite (48) to park (9) towel (19) tub (8) valet (15) valet parking (12) value (23) view (39) walk (105) water pressure (9) wireless (32)

Front desk

Appears in 63 comments.

55% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (3) clerk (3) courteous (3) desk (64) doorman (8) friendly (5) helpful (7) hotel (8) night (7) pleasant (5) welcoming (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. The bellmen and front desk staff were knowledgeable and friendly.

"Clean hotel but don't believe the prices. HIGH parking fees. " Read full review on TripAdvisor 4/11/2012 Vote

2. The front desk patrons were helpful and nice as well (the ladies at night were a lot nicer).

"Cute, quiet, trendy, and very friendly. " Read full review on TripAdvisor 4/10/2012 Vote

3. The front desk person was very polite and courteous, quickly allowed us to check in much earlier than the normal check in time The hotel reminded us of a hotel we had once visited in cental Paris which we loved.

""Very Parisian feel and Wonderful location" " Read full review on TripAdvisor 3/22/2012 Vote

4. The staff member was in the process of trying to open the passenger-side doors when I exited Hotel Lombardy with our room keys (note: the front desk staff is wonderful; it is only the valet/door service that is creepy) and, after practically having to push the valet/doorman out of the way to get into my car, finally was able to open the door, at which point he ran around to the driver's side and CONTINUED to try to get into the car.

"Beware of Parking, Agressive Valet/Doormen, Electrical Wiring and Letting Go of Your Luggage... " Read full review on TripAdvisor 2/21/2012 Vote

5. The front desk was willing to help out.

"Charming Hotel " Read full review on TripAdvisor 2/13/2012 Vote

6. Upon my arrival on a Sunday afternoon, the doorman, car valet and front desk staff were very friendly and pleasant.

"Great staff, great location " Read full review on TripAdvisor 12/8/2011 Vote

7. The hotel service guide in the room says front desk staff will be happy to cash your travellers cheques; well they were not happy to do so for my wife, denying they cashed such things but agreeing to do so once 'as a favour.

"More for business than pleasure " Read full review on TripAdvisor 10/14/2011 Vote

8. Check-in was smooth and front desk staff was courteous.

"Overall Good Stay " Read full review on TripAdvisor 8/17/2011 Vote

9. The kicker is that when we let the front desk know that the cleaning lady didn't come by and it was 2pm, somehow the alram mysterious went off in the middle of the night after the cleanining lady stopped by.

"Lackluster " Read full review on TripAdvisor 4/16/2011 Vote

10. Housekeeping, front desk staff, etc. all wonderful.

"Nice boutique hotel " Read full review on TripAdvisor 3/17/2011 Vote