Crowne Plaza Austin North Central, Austin, Pillow

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Rank

22nd

Out of 287

Crowne Plaza Austin North Central	Average Price: $149 Check Rates

Hotel Class:

6121 North IH 35

Austin, 78752 View map

3-Star Hotel Rank: 6 of 77
Average review rating: 3.52

OpinionWell Value Index: 1

Traveler reviews analyzed: BedBugRegistry (1) , MyTravelGuide (135) , Travelocity (9) , TripAdvisor (216) , YahooTravel (8)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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Pillow

Appears in 11 comments.

50% wrote positive comments about pillow

The following words were used in comments with Pillow:
lumpy (2) need (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. TV needed to be updated and they needed better pillows.

"Nice location and great service and nice room. Needs some small improvements though " Read full review on TripAdvisor 9/12/2011 Vote

2. The place was clean, ample towels, fridge, mini coffee maker - albeit not an updated room, but lots of pillows and comfy, wireless worked fine.

"Much About Nothing - This Place is fine " Read full review on TripAdvisor 1/27/2011 Vote

3. There were also some pleasant touches such as packs on pillows including face masks and the likes.

"Good Stay! " Read full review on TripAdvisor 7/26/2010 Vote

4. I had called the front desk for some feather pillows, but they never sent them up despite repeated calls.

"ReReview: Things aren't any better " Read full review on TripAdvisor 3/24/2012 Vote

5. Someone at the desk at 3:30am took 30 minutes to come back with 1 pillow that was not down filled.

"Worst Experience-Staff not helpful " Read full review on TripAdvisor 1/15/2012 Vote

6. It turns out that I am probably allergic to down pillows.

"Worst Experience-Staff not helpful " Read full review on TripAdvisor 1/15/2012 Vote

7. They should have gone all the way with the bedding upgrade because the pillows are the smallest I've ever seen in our travels.

"3.5 star Average plus " Read full review on TripAdvisor 11/14/2011 Vote

8. The staff stated they would not provide a different set of pillows.

"Halfway decent, but way better options " Read full review on TripAdvisor 11/12/2011 Vote

9. The bed and the pillows were not at all comfortable (in stark contrast to the other Crowne Plaza).

"Nothing fancy here " Read full review on TripAdvisor 5/1/2012 Vote

10. Some pillows are getting a little lumpy - need to update5.

"review of hotel and executive floor " Read full review on TripAdvisor 2/12/2012 Vote