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Rank
22nd
Out of 287

Crowne Plaza Austin North Central

Average Price: $149  
 
Hotel Class:
6121 North IH 35
Austin, 78752 View map  
3-Star Hotel Rank: 6 of 77
Average review rating: 3.52
OpinionWell Value Index: 1
Traveler reviews analyzed: YahooTravel (8) , MyTravelGuide (135) , Travelocity (9) , TripAdvisor (216) , BedBugRegistry (1)
SAFE TO BOOK ? (1/5 issues found)
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Manager
Appears in 27 comments. 
58% wrote positive comments about manager
The following words were used in comments with Manager:
best (2)   bug (3)   busy (2)   car (3)   desk (8)   free (2)   friendly (2)   generous (3)   helpful (3)   hotel (6)   informative (4)   management (28)   park (2)   reservation (2)   reviews (4)   rude (2)   staff (3)   super (2)   wrong (2)    
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1. Kudos also to Plaza Manager, Tim; and Javier at the front desk.
"Executive Lounge the reason for staying " Read full review on TripAdvisor   5/10/2012 Vote      
2. Chatted with the hotel manager on Sunday morning, who was super friendly.
"Nice experience, nice hotel. " Read full review on TripAdvisor   3/26/2012 Vote      
3. Then at check out there was only 1 person athe the front desk and she informed me she was the best and she was a Manager (Pat Vaughan)she was trying to check out 3 people at a time and messed up all of our folio's,got my PC number wrong and handed me the guy besie me his receipt,its sad cause this is a nice place and could be a grea stay,but not with the Employees workin there now,Malcolm Leslie is the only Good Manager at this Hotel.
"worst trip to Austin Texas ever " Read full review on TripAdvisor   10/8/2011 Vote      
4. The manager then asked the man working with her at the front desk to move his car to which he stated 'What?' and looked at her like she was insane for asking him to do such a thing.
"Not on par with Crowne Plaza expectations and prices " Read full review on TripAdvisor   10/2/2011 Vote      
5. In her defense, the evening manager did her best to remedy the parking situation.
"Not on par with Crowne Plaza expectations and prices " Read full review on TripAdvisor   10/2/2011 Vote      
6. The staff were mostly super friendly but I think the front office manager seemed a bit 'over efficient/busy/tense'.
"Felt a little "closed for the weekend"-ish " Read full review on TripAdvisor   6/28/2011 Vote      
7. However, when I went down to get coffee, I was given it free by a manager on duty.
"Just okay " Read full review on TripAdvisor   1/18/2008 Vote      
8. When I called they were rude and unhelpfull and said a manager would call me at 8 the next morning, no surprise, no one called.
"This place will rip you off " Read full review on TripAdvisor   3/19/2012 Vote      
9. Another 30 minutes later at 11 PM the asst manager calls and said they would send one within the next 30 mins.
"Very disappointing. Road noise is severe. Ridiculous restriction on TV volume seems like a bad joke. " Read full review on TripAdvisor   2/28/2012 Vote      
10. They said their assistant manager would be back soon and only he could help.
"Very disappointing. Road noise is severe. Ridiculous restriction on TV volume seems like a bad joke. " Read full review on TripAdvisor   2/28/2012 Vote      
   
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