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OpinionWell
Rank
4th
Out of 18

The Genesee Grande Hotel

Average Price: $223  
 
Hotel Class:
1060 East Genesee Street
Syracuse, 13210 View map  
0-Star Hotel Rank: 4 of 56
Average review rating: 4
OpinionWell Value Index: 10
Traveler reviews analyzed: Expedia (39) , MyTravelGuide (1) , Travelocity (4) , TripAdvisor (145) , YahooTravel (19)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Towel
Appears in 9 comments. 
The following words were used in comments with Towel:
clean (3)   desk (2)   linen (2)   nice (2)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. :) Room was small, but still nice - quality linens and towels, Aveda toiletries, very clean.
"Nice place " Read full review on Expedia   4/1/2009 Vote      
2. :) Room was small, but still nice - quality linens and towels, Aveda toiletries, very clean.
"Nice place " Read full review on Expedia   4/1/2009 Vote      
3. I came back to the room during lunch and the some of towels folded on the rack were damp.
"On the floor means replace " Read full review on TripAdvisor   5/12/2012 Vote      
4. I put a towel down to soak up the water between the shower and the toilet.
"On the floor means replace " Read full review on TripAdvisor   5/12/2012 Vote      
5. 30 minutes later no staff with towels asking for the pillows so Inwalked down to the front desk.
"Gross bed linens. " Read full review on TripAdvisor   5/7/2012 Vote      
6. I called the front desk to ask for another towel so I could shower and again requested the pillows to be clean.
"Gross bed linens. " Read full review on TripAdvisor   5/7/2012 Vote      
7. Towels had something odd on them, like a stickerRoom temp set to 79Parking lot fills up quickHere in the home to Carrier heating and cooling, I first walked into a room that was at 79F degrees.
"Genessee Grand Syracuse " Read full review on TripAdvisor   4/23/2012 Vote      
8. Bed is terrible, sheets and towels were not too far behind.
"Average. Its like staying at a holiday inn with friendlier staff " Read full review on TripAdvisor   2/12/2012 Vote      
9. Bedroom TV didn't work well, housekeeping left dirty towels piled up in the hallway (not where I'd left them) and failed to restock bathroom items.
"Really roomy " Read full review on TripAdvisor   1/23/2012 Vote      
   
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