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Rank
27th
Out of 287

Courtyard Portland

Average Price: $160  
 
Hotel Class:
435 NorthEast Wasco Street
Portland, 97232 View map  
3-Star Hotel Rank: 18 of 75
Average review rating: 4.12
OpinionWell Value Index: 3
Traveler reviews analyzed: Travelocity (4) , YahooTravel (4) , MyTravelGuide (80) , TripAdvisor (147) , Expedia (39)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Towel
Appears in 12 comments. 
50% wrote positive comments about towel
The following words were used in comments with Towel:
clean (4)   desk (2)   extra (3)   floor (3)   hotel (2)   maid (2)   night (2)   rough (2)   service (2)    
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1. The towels were thin and rough, the neighborhood was very loud (traffic), and the room was not plush in any way.
"Standard business hotel - no frills but also no problems " Read full review on TripAdvisor   11/2/2011 Vote      
2. still no new towels.
"Lack of communication and Dirty Towels! " Read full review on TripAdvisor   8/10/2010 Vote      
3. The following day, room was cleaned by hotel staff - I had left dirty towels on floor to be picked up and washed.
"Lack of communication and Dirty Towels! " Read full review on TripAdvisor   8/10/2010 Vote      
4. The towels were wet when the maid serviced our room, and she remarked that they can't dry them further as then they are even more 'rough to the skin'.
"Chose another downtown hotel " Read full review on TripAdvisor   9/11/2010 Vote      
5. I called again at midnight and finally they arrived with three bath towels about an hour later (1:00am).
"Lack of communication and Dirty Towels! " Read full review on TripAdvisor   8/10/2010 Vote      
6. Called Guest Services at 8:00pm on Thursday night to request extra towels, waited for about an hour but no communication from front desk about delay.
"Lack of communication and Dirty Towels! " Read full review on TripAdvisor   8/10/2010 Vote      
7. When I arrived back in my room at 4:00, the towels on the rack were WET and seemed they were simply the old towels from the floor.
"Lack of communication and Dirty Towels! " Read full review on TripAdvisor   8/10/2010 Vote      
8. The shower is great but the towels are very scratchy and small.
"Bit off more than they can chew " Read full review on TripAdvisor   2/14/2010 Vote      
9. I requested extra towels and extra pillows for our stay, and it was nice to see that was taken care of.
"Nice Location. Great Service! " Read full review on TripAdvisor   10/24/2011 Vote      
10. The next day after complaining to the front desk and the floor maid (who didn't speak any English) I finally got my bedding changed and some clean towels.
"Staff needs some training " Read full review on TripAdvisor   8/10/2010 Vote      
   
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