The Genesee Grande Hotel, Syracuse, Staff

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Rank

4th

Out of 18

The Genesee Grande Hotel	Average Price: $223 Check Rates

Hotel Class:

1060 East Genesee Street

Syracuse, 13210 View map

0-Star Hotel Rank: 4 of 56
Average review rating: 4

OpinionWell Value Index: 10

Traveler reviews analyzed: Expedia (39) , MyTravelGuide (1) , Travelocity (4) , TripAdvisor (145) , YahooTravel (19)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (3) bar (22) bath (6) bathroom (30) bed (55) breakfast (30) brunch (3) cable (3) charge (3) check in (22) check out (7) check-out (4) complimentary (3) cost (3) deal (6) decor (7) dinner (13) discount (3) downtown (14) fitness center (5) food (25) front desk (27) hotel (262) housekeeping (3) lobby (59) location (34) lunch (4) manager (8) money (4) parking (19) patio (3) pillow (9) price (24) rate (16) recommend (16) restaurant (53) room (256) room service (15) service (55) sheets (4) shower (13) shuttle (23) staff (91) suite (20) towel (9) tub (3) value (4) view (3) walk (6) wireless (2)

Staff Traveler Insight - Friendly Staff

Appears in 91 comments.

92% wrote positive comments about staff

The following words were used in comments with Staff:
attentive (4) clean (10) comfortable (5) courteous (6) desk (10) excellent (4) friendly (30) good (6) great (7) helpful (19) hotel (28) informative (4) lobby (7) need (4) nice (14)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Most of the staff were genuinely friendly.

"On the floor means replace " Read full review on TripAdvisor 5/12/2012 Vote

2. All staff was friendly and greeted me throughout the day.

"Great Hotel " Read full review on TripAdvisor 5/11/2012 Vote

3. I ate all my meals at the hotel restaurant and each one was presented very well by friendly staff.

"Great Hotel " Read full review on TripAdvisor 5/11/2012 Vote

4. I gave the bloody pillows to the staff and at 8pm with a do not disturb sign the knocked on my door and woke me up to return them.

"Gross bed linens. " Read full review on TripAdvisor 5/7/2012 Vote

5. Very clean hotel, friendly staff.

"This name is real Grande Hotel " Read full review on TripAdvisor 4/23/2012 Vote

6. I've found the accommodations perfect for my needs--very clean, friendly and efficient staff, good restaurant/bar.

"No complaints " Read full review on TripAdvisor 4/23/2012 Vote

7. Very nice hotel - staff is really nice and courteous.

"Genessee Grand Syracuse " Read full review on TripAdvisor 4/1/2012 Vote

8. Very friendly staff and accomodating on every shift.

"Best Rested " Read full review on TripAdvisor 3/4/2012 Vote

9. Very helpful and courteous staff.

"Genessee Grand Syracuse " Read full review on TripAdvisor 2/25/2012 Vote

10. The room sare always immaculate, the staff is very courteous and friendly, and always very accomodating to me.

"Genesee Grand Syracuse " Read full review on TripAdvisor 2/17/2012 Vote