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OpinionWell
Rank
8th
Out of 517

W Hotel San Diego

Average Price: $302  
 
Hotel Class:
421 West B Street
San Diego, 92101 View map  
4-Star Hotel Rank: 3 of 30
Average review rating: 3.8
OpinionWell Value Index: 4
Traveler reviews analyzed: YahooTravel (30) , MyTravelGuide (40) , Travelocity (16) , Expedia (94) , TripAdvisor (708)
SAFE TO BOOK ? (1/5 issues found)
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Staff Traveler Insight - Friendly Staff
Appears in 434 comments. 
91% wrote positive comments about staff
The following words were used in comments with Staff:
attentive (24)   bar (21)   clean (23)   desk (51)   excellent (22)   extremely (17)   friendly (102)   good (21)   great (52)   helpful (76)   hotel (89)   liked (20)   nice (37)   night (18)   professional (17)   rude (16)   service (55)   valet (24)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. The staff and effort everyone put into making this stay wonderful was WAY beyond our expectations.
"We will come here EVERY year for our anniversary!!!!!, " Read full review on TripAdvisor   5/20/2012 Vote      
2. Always a wait to speak to someone at the front desk but staff were friendly enough.
"Nice hotel, shame they were still doing it up. " Read full review on TripAdvisor   5/19/2012 Vote      
3. The front desk staff were super-friendly and personable.
"Amazing trip to W San Diego! " Read full review on TripAdvisor   5/18/2012 Vote      
4. The whatever/whenever desk staff were also great.
"Amazing trip to W San Diego! " Read full review on TripAdvisor   5/18/2012 Vote      
5. Staff did a great job welcoming us and let us check into our room at 10 AM which is always nice.
"Nice property... " Read full review on TripAdvisor   4/28/2012 Vote      
6. Nice touches included: rice krispie treats and fruit-flavored water in the lobby during the day, complimentary bottles of water upon departure, complimentary taxi service with the 'Acura Experience', unique room decoration (think chalkboards and window seats), very friendly staff (every time we entered the hotel, we were greeted by at least one employee; every time we left the hotel, we were offered directions and well wishes by at least one employee)Areas for improvement include: overpriced valet parking (at $35 a day, this was more than twice the cost of our rental car!), rooms are small and noisy (you can hear everything in the hallway and in adjacent rooms), pool area is cramped and does not allow much sun (note: this might be because of renovation that the full pool area is not open?).
"Typical W - Some nice touches but will NOT stay here again " Read full review on TripAdvisor   4/19/2012 Vote      
7. The staff was very professional and courteous-they made us feel right at home.
"Awesome experience!! " Read full review on TripAdvisor   4/18/2012 Vote      
8. On the positive side, the staff is excellent (save for a few young d*cks parking cars), especially the maids, who are super friendly, do an amazing job, and are always smiling.
"Overall? Less than impressed " Read full review on TripAdvisor   4/13/2012 Vote      
9. Yes, the lobby is beautiful (albeit far from original, fresh, etc. at this point), the one-word names for everything ('SLEEP' / 'SWEAT' / 'SNOOZE') somewhat clever - although a bit of a stretch in some cases - and the staff attractive (it counts, trust me), but given the cost, it's not someplace I'd stay again.
"Overall? Less than impressed " Read full review on TripAdvisor   4/13/2012 Vote      
10. I stayed here for two nights for business, and I found the staff to be very helpful, proactive, and fun.
"Great service " Read full review on TripAdvisor   4/12/2012 Vote      
   
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