W Hotel San Diego, San Diego, Front Desk

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OpinionWell
Rank

8th

Out of 517

W Hotel San Diego	Average Price: $302 Check Rates

Hotel Class:

421 West B Street

San Diego, 92101 View map

4-Star Hotel Rank: 3 of 30
Average review rating: 3.8

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (94) , MyTravelGuide (40) , Travelocity (16) , TripAdvisor (708) , YahooTravel (30)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (42) bar (306) bath (25) bathroom (114) beach (155) bed (125) bill (17) breakfast (65) charge (42) check in (92) check out (25) complimentary (42) concierge (52) cost (24) deal (30) decor (63) dinner (41) downtown (121) fee (25) food (96) front desk (159) gym (38) hotel (1210) housekeeping (19) lobby (233) location (242) manager (44) money (26) parking (110) pillow (31) pool (194) price (73) rate (50) recommend (80) restaurant (150) room (1056) room service (58) service (356) shower (117) spa (36) staff (434) street (51) suite (40) towel (34) tub (21) valet (106) valet parking (38) view (66) walk (136) wireless (25)

Front desk Traveler Insight - Friendly Front Desk

Appears in 159 comments.

83% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (7) concierge (10) desk (161) excellent (7) friendly (16) great (20) guest (7) helpful (22) hotel (12) lobby (6) need (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk staff were super-friendly and personable.

"Amazing trip to W San Diego! " Read full review on TripAdvisor 5/18/2012 Vote

2. The front desk staff was pleasant enough but didn't talk much.

"Nice W Hotel - Quiet Part of Town " Read full review on TripAdvisor 4/5/2012 Vote

3. Steven at the front desk made a great first impression and was very responsive to our room preferences.

"Good location and outstanding staff " Read full review on TripAdvisor 4/2/2012 Vote

4. the staff were very courteous and particularly william on the front desk.

"Great stay ! " Read full review on TripAdvisor 3/29/2012 Vote

5. The staff was uniformly fantastic, particularly the front desk (ashley shepherd was wonderful), but also The Living Room and housekeeping.

"W San Diego " Read full review on TripAdvisor 3/18/2012 Vote

6. When we first arrived we were greeted by smiling front desk agents dressed very sharp and professional.

"Our Romantic Getaway " Read full review on TripAdvisor 3/17/2012 Vote

7. Ashley, at the front desk was great and had good suggestions for places to go, two block from the train station and comp.

"GREAT LOCATION AND STAFF " Read full review on TripAdvisor 3/13/2012 Vote

8. Front desk greeted us with warmth like they were waiting for us.

"Just loved it!! " Read full review on TripAdvisor 2/8/2012 Vote

9. When I had checked in the girl at the front desk was so friendly, I had told her that I was meeting my fiance for the first time in over a month since we're both in the military and when he arrived, it was so nice to get something so simple as a slice of cake and the strawberries.

"Best Stay We've Experienced " Read full review on TripAdvisor 2/6/2012 Vote

10. The front desk was able to check me in very quickly which helped tremendously because I had an engagement within the hour.

"Amazing Hotel! " Read full review on TripAdvisor 11/25/2011 Vote