Marriott Houston, Houston, Front Desk

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Rank

53rd

Out of 718

Marriott Houston	Average Price: $268 Check Rates

Hotel Class:

18700 John F. Kennedy Boulevard

Houston, 77032 View map

3-Star Hotel Rank: 25 of 121
Average review rating: 3.21

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (35) , MyTravelGuide (79) , Travelocity (4) , TripAdvisor (169) , YahooTravel (2)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 32 comments.

100% wrote positive comments about front desk

The following words were used in comments with Front desk:
efficient (2) friendly (3) helpful (3) hotel (5) informative (2) lobby (2) new (2) nice (4) problem (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Front desk personnel are beyond friendly and helpful and most of the employees will look up and smile when you walk by anywhere in the hotel.

"Convenient and friendly " Read full review on TripAdvisor 4/27/2012 Vote

2. The front desk staff were very helpful and friendly.

"Very pleased! " Read full review on TripAdvisor 2/23/2012 Vote

3. The room was clean, quiet and inviting; the breakfast good and the front desk service efficient.

"Unexpected Pleasure " Read full review on TripAdvisor 2/14/2012 Vote

4. The wait at check-in was a little slow, but the service of the front desk staff was excellent.

"Better than expected " Read full review on TripAdvisor 1/2/2012 Vote

5. The front desk was nice enough to refund the $25 since I could not connect half the time and did admit to having internet issues, still when you are there on business you kind of rely on decent internet connections.

"A litte worn... " Read full review on TripAdvisor 10/15/2011 Vote

6. The front desk staff was wonderful and professional.

"Good and bad... " Read full review on TripAdvisor 9/21/2011 Vote

7. Front desk staff was wonderfully courteous.

"terrific location for early morning flight departure " Read full review on TripAdvisor 3/25/2011 Vote

8. However, the front desk was extremely friendly and the bed was still amazing as all Marriott's are.

"Great Location for an Overnight Layover " Read full review on TripAdvisor 8/30/2010 Vote

9. The lady at the front desk was very nice.

"Great for stranded travellers... if you have money " Read full review on TripAdvisor 4/17/2009 Vote

10. After a discussion with one person at the front desk, he leaves and changes positions there with another that gives us the same bad news.

"Not impressed " Read full review on TripAdvisor 4/9/2009 Vote