Crowne Plaza Suites Southwest, Houston, Check In

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OpinionWell
Rank

20th

Out of 718

Crowne Plaza Suites Southwest	Average Price: $144 Check Rates

Hotel Class:

9090 Southwest Freeway

Houston, 77074 View map

3-Star Hotel Rank: 5 of 121
Average review rating: 4.03

OpinionWell Value Index: 8

Traveler reviews analyzed: Expedia (41) , MyTravelGuide (109) , Travelocity (10) , TripAdvisor (199) , YahooTravel (15)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (19) balcony (11) bar (41) bath (6) bathroom (22) bed (45) breakfast (81) charge (9) check in (26) check out (5) check-out (6) closet (6) complimentary (13) deal (12) dinner (13) downtown (9) food (45) freeway (24) front desk (44) gym (8) highway (17) hot tub (8) hotel (385) housekeeping (8) lobby (23) location (54) manager (14) money (15) neighborhood (6) parking (21) pillow (15) pool (51) price (34) rate (20) recommend (38) restaurant (65) room (314) room service (17) service (96) sheets (5) shower (7) shuttle (13) staff (156) suite (108) towel (11) tub (9) value (17) view (6) walk (6) wireless (14)

Check in Traveler Insight - Easy Check-in

Appears in 26 comments.

100% wrote positive comments about check in

The following words were used in comments with Check in:
awesome (2) bags (2) clean (3) club (2) complimentary (2) easy (5) excellent (3) helpful (2) personable (2) pillow (2) pleasant (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Check in was easy and painless-- showed ID, credit card, initial by room rate and no smoking policy.

"A mixed bag. " Read full review on TripAdvisor 5/15/2012 Vote

2. I specifically liked the lady at the check in who went out of her way to make sure we had a pleasant stay.

"Brilliant hotel, exceptionally good staff " Read full review on TripAdvisor 2/16/2012 Vote

3. Our check in was quick and easy.

"Strongly recommend staying at this property! " Read full review on TripAdvisor 11/27/2011 Vote

4. Check-in and check-out were a breeze.

"Great Hotel " Read full review on TripAdvisor 8/22/2010 Vote

5. Check-in was fast - The front desk clerk made me feel genuinely welcomed.

"Awesome Service " Read full review on TripAdvisor 6/17/2010 Vote

6. I was greeted instantly for baggage help and check-in was very easy.

"Outstanding service and hospitality " Read full review on TripAdvisor 11/26/2009 Vote

7. Where to begin?from the incredibly nice check-in person who saw the expression of my travel-all-day-drive-four hours weary face; she immediately upgraded us to the Executive Level suite (husband is Gold Priority Club Member) and a free buffet breakfastThe room -- WOW.

"WOW -- first ever 5 star hotel we stayed in ! " Read full review on TripAdvisor 10/12/2009 Vote

8. Check in and check out was swift and friendly.

"just what we wanted " Read full review on TripAdvisor 10/1/2009 Vote

9. Very nice hotel, room was clean and the decor very upscale and modern, breakfast buffet is a must and was exceptional, the service from the check in, wait staff, and all personal was great.

"Great Hotel " Read full review on Expedia 8/24/2009 Vote

10. Excellent customer service from check-in to check-out; awesome beds and bedding - lots of pillows.

""They leave the lights on for ya" " Read full review on TripAdvisor 7/14/2009 Vote