Crowne Plaza Suites Southwest, Houston, Manager

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Rank

20th

Out of 718

Crowne Plaza Suites Southwest	Average Price: $144 Check Rates

Hotel Class:

9090 Southwest Freeway

Houston, 77074 View map

3-Star Hotel Rank: 5 of 121
Average review rating: 4.03

OpinionWell Value Index: 8

Traveler reviews analyzed: Expedia (41) , MyTravelGuide (109) , Travelocity (10) , TripAdvisor (199) , YahooTravel (15)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (19) balcony (11) bar (41) bath (6) bathroom (22) bed (45) breakfast (81) charge (9) check in (26) check out (5) check-out (6) closet (6) complimentary (13) deal (12) dinner (13) downtown (9) food (45) freeway (24) front desk (44) gym (8) highway (17) hot tub (8) hotel (385) housekeeping (8) lobby (23) location (54) manager (14) money (15) neighborhood (6) parking (21) pillow (15) pool (51) price (34) rate (20) recommend (38) restaurant (65) room (314) room service (17) service (96) sheets (5) shower (7) shuttle (13) staff (156) suite (108) towel (11) tub (9) value (17) view (6) walk (6) wireless (14)

Manager

Appears in 14 comments.

40% wrote positive comments about manager

The following words were used in comments with Manager:
free (2) friendly (4) generous (2) management (14) meal (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The entire staff was very friendly and the Manager on Duty called us daily to ensure that we were having a great time during our three day stay.

"Exceeded My Expectations " Read full review on TripAdvisor 4/13/2012 Vote

2. I took pictures and showed it to the front desk manager and she said that they were cute little friends.

"BEWARE...HORRIBLE " Read full review on TripAdvisor 7/25/2009 Vote

3. We admittedly had problems with my sister's meal, however, the waiter and manager were so concerned about making us happy they gave us free dessert and a discount on the meal.

"Customer Service Went Above and Beyond " Read full review on TripAdvisor 11/6/2008 Vote

4. and was told I should have only been charged for the older kids buffets and that she would grab the manager, the front desk girl was very nice.

"I give it a B+, not bad, not perfect " Read full review on TripAdvisor 2/12/2012 Vote

5. Hotwire never accommodated us nor did they give it to us after hours of talking from one manager to another.

"A Relief...Great stay!! " Read full review on TripAdvisor 12/13/2011 Vote

6. I met the General Manager Robert Caltabiabo in the lobby and he was extremely helpful and friendly.

"Wonderful experience! " Read full review on TripAdvisor 9/10/2011 Vote

7. The planning staff and managers were not on the same page and gave false information.

"Worst Experience EVER!!!! " Read full review on TripAdvisor 6/12/2011 Vote

8. Even the General Manager, Mr.

"our best hotel experience " Read full review on TripAdvisor 8/5/2010 Vote

9. the room was very quite and the manager upgraded us to the Executive Suite which had a Jacuzzi Tub at no extra charge when we told him that I was going to propose to my girl friend.

"Romance Package " Read full review on Travelocity 3/1/2008 Vote

10. Maintenance drove me once, a desk person once, and a manager another time.

"A disappointment " Read full review on Travelocity 2/1/2008 Vote