Crowne Plaza Columbus Downtown, Columbus, Front Desk

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Rank

6th

Out of 202

Crowne Plaza Columbus Downtown	Average Price: $178 Check Rates

Hotel Class:

33 East Nationwide Boulevard

Columbus, 43215 View map

3-Star Hotel Rank: 1 of 59
Average review rating: 3.96

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (7) , Expedia (13) , MyTravelGuide (3) , TripAdvisor (135) , YahooTravel (23)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (7) bar (24) bathroom (25) bathtub (3) bed (31) breakfast (28) charge (15) check in (20) check out (7) concierge (6) cost (4) deal (9) dinner (8) discount (6) downtown (30) fee (5) fitness center (4) food (14) front desk (46) hot tub (3) hotel (223) housekeeping (13) lobby (15) location (48) manager (10) money (4) parking (37) pillow (8) pool (18) price (21) rate (20) recommend (15) restaurant (32) room (205) room service (12) service (39) shower (15) shuttle (8) staff (72) street (27) suite (6) towel (6) tub (5) valet (34) valet parking (27) value (4) view (10) walk (23) water pressure (5) wireless (10)

Front desk Traveler Insight - Friendly Front Desk

Appears in 46 comments.

84% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (7) great (3) helpful (7) night (6) offers (3) personable (3) phone (4) problem (5) professional (2) quiet (2) rating (3) welcoming (2) well (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Front desk staff were friendly and accomadating.

"Great location in Columbus " Read full review on TripAdvisor 4/27/2012 Vote

2. Valet staff was excellent, as well as front desk and housekeeping.

"Friendly staff " Read full review on TripAdvisor 4/10/2012 Vote

3. Matt at the front desk was great, and got me in right away with no problem.

"Great Experience " Read full review on TripAdvisor 3/30/2012 Vote

4. ) The folks at the front desk were always pleasant.

"Pretty good " Read full review on TripAdvisor 2/7/2012 Vote

5. Service at the front desk was fantastic.

"Very clean & nice guest rooms. " Read full review on TripAdvisor 1/27/2012 Vote

6. The valet staff was friendly and the front desk staff was amazing.

"Great New Years Eve! " Read full review on TripAdvisor 1/5/2012 Vote

7. Quiet, clean, excellent front desk staff.

"A Solid Crowne Plaza " Read full review on TripAdvisor 11/10/2011 Vote

8. The front desk staff was very friendly, smiling and bantering with us and the other guests.

"Fantastic hotel! Especially Guest Services employee, Ernest! " Read full review on TripAdvisor 11/10/2011 Vote

9. A phone call to the front desk corrected that and I got a corrected bill.

"Great Staff and a Nice Hotel " Read full review on TripAdvisor 9/1/2011 Vote

10. From the valet pointing out that they had a daily parking rate discount for the convention I was attending, to the check-in person pointing out we had free wireless and automatic late check out (by being 'frequent flyers' with Crowne Plaza) and some special help from the front desk & administrative staff regarding documents I needed notarized for work (which was handled very quickly and professionally).

"Wonderful stay, will consider in the future " Read full review on TripAdvisor 6/27/2011 Vote