Crowne Plaza Columbus Downtown, Columbus, Service

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Rank

6th

Out of 202

Crowne Plaza Columbus Downtown	Average Price: $178 Check Rates

Hotel Class:

33 East Nationwide Boulevard

Columbus, 43215 View map

3-Star Hotel Rank: 1 of 59
Average review rating: 3.96

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (7) , Expedia (13) , MyTravelGuide (3) , TripAdvisor (135) , YahooTravel (23)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (7) bar (24) bathroom (25) bathtub (3) bed (31) breakfast (28) charge (15) check in (20) check out (7) concierge (6) cost (4) deal (9) dinner (8) discount (6) downtown (30) fee (5) fitness center (4) food (14) front desk (46) hot tub (3) hotel (223) housekeeping (13) lobby (15) location (48) manager (10) money (4) parking (37) pillow (8) pool (18) price (21) rate (20) recommend (15) restaurant (32) room (205) room service (12) service (39) shower (15) shuttle (8) staff (72) street (27) suite (6) towel (6) tub (5) valet (34) valet parking (27) value (4) view (10) walk (23) water pressure (5) wireless (10)

Service

Appears in 39 comments.

50% wrote positive comments about service

The following words were used in comments with Service:
bug (2) complaints (2) customer (7) desk (4) good (3) great (12) guest (3) hotel (6) location (2) management (2) poor (2) slow (2) staff (3) valet (3) wondering (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Great, Great, Great Service.

"Best Crown Plaza!!!!!!!!!!!!! " Read full review on TripAdvisor 3/14/2012 Vote

2. The hotel restaurant is Max and Emma's, which provided me with a good room-service dinner and breakfast.

"Pretty good " Read full review on TripAdvisor 2/7/2012 Vote

3. Service at the front desk was fantastic.

"Very clean & nice guest rooms. " Read full review on TripAdvisor 1/27/2012 Vote

4. Great location, great service, very friendly.

"Very nice stay, caters well to priority club members " Read full review on TripAdvisor 1/21/2012 Vote

5. Check in and out was efficient and valet service was good.

"It was just ok..... " Read full review on TripAdvisor 9/6/2011 Vote

6. I still rate the hotel highly because of the absolutely wonderful customer service I received (minus plumbing issues).

"Fabulous service! " Read full review on TripAdvisor 4/15/2010 Vote

7. Stephen the Valet not only provided great personal service, he spoke to other guests by name, remembered mine the next day and seemed to genuinely enjoy sharing information about Columbus.

"What a Pleasant Suprise! " Read full review on TripAdvisor 3/4/2010 Vote

8. Great room, great service too.

"Great Location! " Read full review on Expedia 1/13/2010 Vote

9. Cindy, the director of guest services was wonderful.

"LOVED LOVED LOVED HOTEL! " Read full review on TripAdvisor 9/10/2009 Vote

10. The service at the front counter was friendly even though we looked horrible due to 4 days of hiking and camping.

"Perfect location " Read full review on TripAdvisor 9/6/2009 Vote