Hilton Cleveland, Cleveland, Staff

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Rank

1st

Out of 115

Hilton Cleveland	Average Price: $165 Check Rates

Hotel Class:

1100 Carnegie Avenue

Cleveland, 44115 View map

3-Star Hotel Rank: 1 of 22
Average review rating: 4.16

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (2) , Travelocity (10) , MyTravelGuide (262) , TripAdvisor (184) , YahooTravel (14)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (11) bar (32) bathroom (12) bed (32) breakfast (79) charge (14) check in (22) check out (8) complimentary (8) cost (14) deal (11) dinner (13) discount (6) downtown (56) fee (13) fitness center (6) fitness room (6) food (27) front desk (40) highway (11) hot tub (11) hotel (319) lake (10) lobby (12) location (85) manager (10) money (14) neighborhood (11) parking (89) pillow (9) pool (45) price (33) rate (18) recommend (20) restaurant (62) room (228) room service (6) service (41) shower (9) shuttle (37) spa (6) staff (124) street (63) suite (7) to park (10) towel (6) value (11) view (17) walk (52) wireless (11)

Staff

Appears in 124 comments.

96% wrote positive comments about staff

The following words were used in comments with Staff:
clean (27) comfortable (10) desk (25) excellent (9) friendly (54) good (7) great (16) helpful (31) hotel (31) location (5) nice (14)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff were very friendly and the hotel was in a great location and close to restaurants and shopping.

"Great Location " Read full review on TripAdvisor 5/19/2012 Vote

2. Lobby staff were very friendly.

"Nice Experience Overall " Read full review on TripAdvisor 5/18/2012 Vote

3. The hotel itself was well maintained and staff were friendly.

"Convenient and quiet... " Read full review on TripAdvisor 5/6/2012 Vote

4. Very friendly staff - Judy the shuttle driver in particular made our night by taking us on some 'short cuts,' giving us some Cleveland history and having a great sense of humour.

"Great stay " Read full review on TripAdvisor 4/19/2012 Vote

5. Every interaction with the front desk, housekeeping staff, restaurant staff was friendly and helpful.

"Friendly, competent staff, nicely appointed rooms, decent buffet. " Read full review on TripAdvisor 4/16/2012 Vote

6. Hotel staff were friendly and there was a very well equipped business room.

"A good option " Read full review on TripAdvisor 3/21/2012 Vote

7. The desk staff was very friendly, the maid service was good, the room was clean and it was well appointed.

Read full review on TripAdvisor 3/18/2012 Vote

8. Our son enjoyed the swimming pool and the staff there are very friendly.

"Perfect Weekend Stay " Read full review on TripAdvisor 2/20/2012 Vote

9. Very friendly check-in upon arrival, and found most of the staff to be friendly and helpful.

"Comfortable stay that met expectations " Read full review on TripAdvisor 2/8/2012 Vote

10. The staff was exceptionally friendly and quick to serve, and the room was clean and very comfortable.

"First rate and very friendly! " Read full review on TripAdvisor 1/21/2012 Vote