Hilton Cleveland, Cleveland, Front Desk

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Rank

1st

Out of 115

Hilton Cleveland	Average Price: $165 Check Rates

Hotel Class:

1100 Carnegie Avenue

Cleveland, 44115 View map

3-Star Hotel Rank: 1 of 22
Average review rating: 4.16

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (2) , MyTravelGuide (262) , TripAdvisor (184) , YahooTravel (14) , Travelocity (10)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (11) bar (32) bathroom (12) bed (32) breakfast (79) charge (14) check in (22) check out (8) complimentary (8) cost (14) deal (11) dinner (13) discount (6) downtown (56) fee (13) fitness center (6) fitness room (6) food (27) front desk (40) highway (11) hot tub (11) hotel (319) lake (10) lobby (12) location (85) manager (10) money (14) neighborhood (11) parking (89) pillow (9) pool (45) price (33) rate (18) recommend (20) restaurant (62) room (228) room service (6) service (41) shower (9) shuttle (37) spa (6) staff (124) street (63) suite (7) to park (10) towel (6) value (11) view (17) walk (52) wireless (11)

Front desk Traveler Insight - Friendly Front Desk

Appears in 40 comments.

88% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (5) desk (43) floor (3) food (3) friendly (9) good (5) helpful (14) hotel (9) nice (7)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Front desk was helpful but busy checking in and out.

"Closest to Progressive Field and Quicken Loans Arena " Read full review on TripAdvisor 4/8/2012 Vote

2. The front desk staff were great and made sure that all my needs were taken care of.

"This Garden Inn was no different from another Garden Inn that I had stayed at--the room and service was awesome! " Read full review on TripAdvisor 9/28/2011 Vote

3. The front desk was very nice and helpful.

"Great Room, Great Location, Great Service " Read full review on TripAdvisor 9/10/2011 Vote

4. The front desk lady was very personable and helpful.

"Well maintained with helpful staff " Read full review on TripAdvisor 9/2/2011 Vote

5. Front desk staff was very friendly and accommodating.

"Nice stay and in a very convenient location beside Progressive Field. " Read full review on TripAdvisor 5/26/2011 Vote

6. The front desk arranged a car for me to return to the airport, and for $35 an exceptionally clean limo showed up.

"Can't beat it for a downtown hotel - terrific stay " Read full review on TripAdvisor 5/12/2011 Vote

7. Of note, I was most impressed with the front desk staff who were sincerely interested in making my stay a pleasant one, even greeting me by name when they saw me coming and going.

"Can't beat it for a downtown hotel - terrific stay " Read full review on TripAdvisor 5/12/2011 Vote

8. Just a superior hotel and staff, with an exceptional front desk (thank you Andi!).

"Can't beat it for a downtown hotel - terrific stay " Read full review on TripAdvisor 5/12/2011 Vote

9. The rooms are kept in good shape and the workers at the front desk are very nice and always willing to help.

"Very nice stay - good location " Read full review on TripAdvisor 4/5/2011 Vote

10. DeeDee at the front desk was cheerful and extremely helpful.

"Good service " Read full review on TripAdvisor 2/6/2011 Vote