Millennium Hotel Cincinnati, Cincinnati, Front Desk

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Rank

8th

Out of 150

Millennium Hotel Cincinnati	Average Price: $165 Check Rates

Hotel Class:

150 West 5th Street

Cincinnati, 45202-2393 View map

3-Star Hotel Rank: 4 of 28
Average review rating: 3

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (10) , Expedia (85) , MyTravelGuide (617) , TripAdvisor (360) , YahooTravel (40)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (15) bar (36) bath (9) bathroom (89) bed (107) bill (22) breakfast (60) charge (29) check in (112) check out (18) checkout (11) cost (25) deal (37) decor (24) dinner (10) downtown (121) food (50) front desk (97) hotel (768) housekeeping (26) lobby (82) location (140) maid (11) manager (16) money (30) parking (118) pillow (53) pool (66) price (96) rate (60) recommend (36) refund (8) restaurant (83) room (713) room service (27) service (117) sheets (15) shower (66) staff (165) street (81) suite (10) to park (22) towel (25) tub (16) valet (82) valet parking (40) value (25) view (37) walk (67) wireless (22)

Front desk Traveler Insight - Friendly Front Desk

Appears in 97 comments.

70% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (8) helpful (14) hotel (10) housekeeping (3) lobby (6) nice (6) night (3) problem (8) rude (4) service (7)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk fought with me and tried to tell me I didn't know what a roach looks like.

"Well, it SEEMED okay.... " Read full review on TripAdvisor 3/31/2012 Vote

2. The front desk helped with everything we needed, and we even had problems with a movie we ordered and they took off the charge without complaint - a maintenance man was in our room to assist within minutes.

"Worth a try! " Read full review on TripAdvisor 1/3/2012 Vote

3. The front desk clerk who checked me in was not rude; she was helpful.

"Was worried but didn't need to be " Read full review on TripAdvisor 12/6/2011 Vote

4. Karen at the front desk was wonderful.

"Best place I've stayed at! " Read full review on TripAdvisor 12/4/2011 Vote

5. This stay would have been nice if the staff at the front desk had been more customer friendly.

"Not impressed, should've stayed at the Hyatt or Westin. " Read full review on TripAdvisor 11/4/2011 Vote

6. The front desk personnel were very helpful and pleasant.

"Pleasantly Surprised " Read full review on TripAdvisor 9/6/2011 Vote

7. The one gentleman checking people in at the front desk was nice enough and it went very quickly.

"Really hard to rate my stay here..it was odd. " Read full review on TripAdvisor 8/6/2011 Vote

8. All of our experiences with staff were great from the front desk person when we arrived to our room attendant to the kind man who walked us up a floor to help us find the stairs.

"Mixed Feelings " Read full review on TripAdvisor 7/8/2011 Vote

9. Front desk guys are courteous.

"We think it is a great hotel, no matter others' reviews " Read full review on TripAdvisor 6/13/2011 Vote

10. Overall we give the Millenium 4 stars on the basis of our good time and VERY friendly front desk staff.

"Not bad at all " Read full review on TripAdvisor 6/13/2011 Vote