Millennium Hotel Cincinnati, Cincinnati, Service

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Rank

8th

Out of 150

Millennium Hotel Cincinnati	Average Price: $165 Check Rates

Hotel Class:

150 West 5th Street

Cincinnati, 45202-2393 View map

3-Star Hotel Rank: 4 of 28
Average review rating: 3

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (10) , Expedia (85) , MyTravelGuide (617) , TripAdvisor (360) , YahooTravel (40)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (15) bar (36) bath (9) bathroom (89) bed (107) bill (22) breakfast (60) charge (29) check in (112) check out (18) checkout (11) cost (25) deal (37) decor (24) dinner (10) downtown (121) food (50) front desk (97) hotel (768) housekeeping (26) lobby (82) location (140) maid (11) manager (16) money (30) parking (118) pillow (53) pool (66) price (96) rate (60) recommend (36) refund (8) restaurant (83) room (713) room service (27) service (117) sheets (15) shower (66) staff (165) street (81) suite (10) to park (22) towel (25) tub (16) valet (82) valet parking (40) value (25) view (37) walk (67) wireless (22)

Service

Appears in 117 comments.

61% wrote positive comments about service

The following words were used in comments with Service:
clean (7) customer (14) desk (9) excellent (6) food (6) friendly (6) good (18) great (11) helpful (9) hotel (28) most (5) poor (8) recommend (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Service friendly, but check-in took a while.

"Don't pay full price. Great location " Read full review on TripAdvisor 5/11/2012 Vote

2. Customer Service staff was awesome, to bad the other sections weren't.

"Great Staff " Read full review on TripAdvisor 5/3/2012 Vote

3. I would have given the hotel a 'poor' rating for service but our group really liked being so close to the Duke Center.

"Millennium: close to the Duke Center, it's only attraction " Read full review on TripAdvisor 5/2/2012 Vote

4. Bottom line- great customer service, and the hotel would be awesome if little changes and updates were made.

"Gorgeous hotel, average rooms " Read full review on TripAdvisor 4/11/2012 Vote

5. They responded right away to any requests and gave amazing customer service.

"Gorgeous hotel, average rooms " Read full review on TripAdvisor 4/11/2012 Vote

6. The bed was comfortable, room was clean, and service was outstanding.

"Worth a try! " Read full review on TripAdvisor 1/3/2012 Vote

7. Bed, AC, customer service have all been great.

"Much better than expected " Read full review on TripAdvisor 10/3/2011 Vote

8. For this price, i expect better service.

"Service not as grand as the look & prices " Read full review on TripAdvisor 8/15/2011 Vote

9. Service was pretty good at the front door, desk, and restaurant.

"Worth it if you get a good rate " Read full review on TripAdvisor 7/29/2011 Vote

10. The valet parking staff was friendly and service was very good as well.

"We enjoyed the wedding reception but the hotel is a big disappointment! " Read full review on TripAdvisor 7/14/2011 Vote