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Rank
22nd
Out of 269

Sheraton Charlotte

Average Price: $134  
 
Hotel Class:
3315 Scott Futrell Drive
Charlotte, 28208 View map  
3-Star Hotel Rank: 14 of 67
Average review rating: 3.61
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (14) , Travelocity (5) , TripAdvisor (137) , YahooTravel (7)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 30 comments. 
76% wrote positive comments about front desk
The following words were used in comments with Front desk:
beauty (3)   desk (31)   experience (2)   floor (4)   friendly (6)   good (3)   great (2)   helpful (5)   hotel (5)   need (2)   nice (2)   problem (2)   rude (2)   service (3)   shuttle (2)   staff (13)    
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1. The shuttle drivers and front desk staff are very courteous.
"Great Stay for the airport " Read full review on TripAdvisor   2/14/2012 Vote      
2. To be fair, the staff at the front desk were fantastic and friendly.
"Noisy, shabby and tired-looking " Read full review on TripAdvisor   11/5/2011 Vote      
3. good clean rooms good staff front desk staff is super, great beds, shuttle service to and from the airport is good and on time.
"Great place " Read full review on TripAdvisor   10/30/2011 Vote      
4. I needed a toothbrush and was able to get a complimentary brush at the front desk.
"A Box Chocolates--Surprise! " Read full review on TripAdvisor   9/6/2011 Vote      
5. The front desk clerk was nice and we checked in without a problem.
"Definitely not a four star property " Read full review on TripAdvisor   8/13/2011 Vote      
6. The young ladies at the front desk are friendly and accommodating; we asked for a room on an upper floor, facing the back of the property, and they gladly switched us to the 7th floor (there are 8 floors), when I called ahead.
"enjoyed our stay " Read full review on TripAdvisor   6/19/2011 Vote      
7. Check in was fast, hotel beautiful and staff (front desk) were awesome especially catherine and chris (concierge).
"conference rooms were hot the entire weekend we stayed here. " Read full review on TripAdvisor   6/6/2011 Vote      
8. Darcey at the front desk, was also so helpful and knowledgeable about her job.
"The hotel was clean convenient and all the staff was very nice exspecially the sales & catering & front desk staff. " Read full review on TripAdvisor   1/7/2011 Vote      
9. Check in was very smooth and the front desk agent was polite and friendly accomidateing all my needs.
"Surprisingly Nice " Read full review on TripAdvisor   12/14/2010 Vote      
10. The front desk staff was friendly and made the overall customer experience worth the stay.
"Sheraton Hotel Review " Read full review on Travelocity   2/1/2010 Vote      
   
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