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Sheraton Charlotte
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OpinionWell
Rank
22nd
Out of 269
Sheraton Charlotte
Average Price: $134
Check Rates
Hotel Class:
3315 Scott Futrell Drive
Charlotte, 28208
View map
3-Star Hotel Rank:
14 of 67
Average review rating:
3.61
OpinionWell Value Index:
3
Traveler reviews analyzed:
Expedia
(
14
)
,
Travelocity
(
5
)
,
TripAdvisor
(
137
)
,
YahooTravel
(
7
)
SAFE TO BOOK ?
(0/5 issues found)
Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:
Construction:
No recent comments about construction were found.
Noise:
No recent comments about noise were found.
Room Smell:
No recent comments about room smell were found.
Parking Fees:
No recent comments about parking fees were found.
Bed Bugs:
No recent comments about bed bugs were found.
Search reviews for other problems
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
All
Positive
Negative
Keyword Search
amenity
(6)
bar
(27)
bath
(3)
bathroom
(17)
bed
(27)
bill
(3)
breakfast
(32)
charge
(14)
check in
(14)
check out
(3)
complimentary
(6)
concierge
(3)
cost
(7)
decor
(6)
dinner
(13)
downtown
(9)
fee
(9)
fitness center
(3)
food
(35)
front desk
(30)
gym
(4)
hot tub
(9)
hotel
(273)
interstate
(6)
lobby
(55)
location
(23)
manager
(5)
money
(5)
parking
(23)
pillow
(6)
pool
(48)
price
(20)
rate
(12)
recommend
(13)
restaurant
(44)
room
(207)
room service
(17)
service
(45)
shower
(4)
shuttle
(33)
staff
(89)
street
(4)
suite
(7)
to park
(2)
towel
(9)
tub
(7)
view
(3)
walk
(10)
wireless
(14)
workout room
(2)
See more
Front desk
Appears in 30 comments.
76% wrote positive comments about
front desk
The following words were used in comments with
Front desk:
beauty
(3)
desk
(31)
experience
(2)
floor
(4)
friendly
(6)
good
(3)
great
(2)
helpful
(5)
hotel
(5)
need
(2)
nice
(2)
problem
(2)
rude
(2)
service
(3)
shuttle
(2)
staff
(13)
Users can vote for helpful comments, which are saved in the
Most helpful
section.
Sort by:
Date
Votes
Negative first
Positive first
See all
1.
The shuttle drivers and
front desk
staff are very courteous.
"Great Stay for the airport "
Read full review
on
TripAdvisor
2/14/2012
Vote
2.
To be fair, the staff at the
front desk
were fantastic and friendly.
"Noisy, shabby and tired-looking "
Read full review
on
TripAdvisor
11/5/2011
Vote
3.
good clean rooms good staff
front desk
staff is super, great beds, shuttle service to and from the airport is good and on time.
"Great place "
Read full review
on
TripAdvisor
10/30/2011
Vote
4.
I needed a toothbrush and was able to get a complimentary brush at the
front desk
.
"A Box Chocolates--Surprise! "
Read full review
on
TripAdvisor
9/6/2011
Vote
5.
The
front desk
clerk was nice and we checked in without a problem.
"Definitely not a four star property "
Read full review
on
TripAdvisor
8/13/2011
Vote
6.
The young ladies at the
front desk
are friendly and accommodating; we asked for a room on an upper floor, facing the back of the property, and they gladly switched us to the 7th floor (there are 8 floors), when I called ahead.
"enjoyed our stay "
Read full review
on
TripAdvisor
6/19/2011
Vote
7.
Check in was fast, hotel beautiful and staff (
front desk
) were awesome especially catherine and chris (concierge).
"conference rooms were hot the entire weekend we stayed here. "
Read full review
on
TripAdvisor
6/6/2011
Vote
8.
Darcey at the
front desk
, was also so helpful and knowledgeable about her job.
"The hotel was clean convenient and all the staff was very nice exspecially the sales & catering & front desk staff. "
Read full review
on
TripAdvisor
1/7/2011
Vote
9.
Check in was very smooth and the
front desk
agent was polite and friendly accomidateing all my needs.
"Surprisingly Nice "
Read full review
on
TripAdvisor
12/14/2010
Vote
10.
The
front desk
staff was friendly and made the overall customer experience worth the stay.
"Sheraton Hotel Review "
Read full review
on
Travelocity
2/1/2010
Vote
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