Sheraton Charlotte, Charlotte, Service

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Rank

22nd

Out of 269

Sheraton Charlotte	Average Price: $134 Check Rates

Hotel Class:

3315 Scott Futrell Drive

Charlotte, 28208 View map

3-Star Hotel Rank: 14 of 67
Average review rating: 3.61

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (14) , Travelocity (5) , TripAdvisor (137) , YahooTravel (7)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (6) bar (27) bath (3) bathroom (17) bed (27) bill (3) breakfast (32) charge (14) check in (14) check out (3) complimentary (6) concierge (3) cost (7) decor (6) dinner (13) downtown (9) fee (9) fitness center (3) food (35) front desk (30) gym (4) hot tub (9) hotel (273) interstate (6) lobby (55) location (23) manager (5) money (5) parking (23) pillow (6) pool (48) price (20) rate (12) recommend (13) restaurant (44) room (207) room service (17) service (45) shower (4) shuttle (33) staff (89) street (4) suite (7) to park (2) towel (9) tub (7) view (3) walk (10) wireless (14) workout room (2)

Service

Appears in 45 comments.

89% wrote positive comments about service

The following words were used in comments with Service:
excellent (4) floor (3) food (6) free (4) good (8) great (11) helpful (3) hot (3) hotel (14) nice (10) poor (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Service was actually quite outstanding throughout my stay.

"Very nice airport business hotel with conference center " Read full review on TripAdvisor 4/17/2012 Vote

2. Wow the hotel service was great when we checked in at 12 our room was ready (check in is 3 ) when we went upstairs the rooms were very nice and we got cmplementry brekfeast ( we are spg gold members ) it was nice when we went to appitizers it was chicken and got 2 aolcolhol drinks :-) the pool was half inside half hot tub was broke :-( fittness center was nice and new they had comps did not try them so the hotel was good.

"THE BEST HOTEL EVER ! " Read full review on TripAdvisor 2/20/2012 Vote

3. No food service early enough to help when we had 7am flight, either.

"nothing special, and it should be...! " Read full review on TripAdvisor 1/16/2012 Vote

4. good clean rooms good staff front desk staff is super, great beds, shuttle service to and from the airport is good and on time.

"Great place " Read full review on TripAdvisor 10/30/2011 Vote

5. Club space looked brand new and service there seemed to be good.

"Just plain confusing.... " Read full review on TripAdvisor 8/31/2011 Vote

6. Excellent service, free shuttle to the air port, and overall a great experience.

"Honeymoon Night " Read full review on TripAdvisor 11/19/2010 Vote

7. Again, excellent service.

"Quality hotel close to airport with excellent service and good value rooms.s. " Read full review on TripAdvisor 10/10/2010 Vote

8. Great things about this Sheraton:- The people here are very nice, warm, and go out of their way to be of service.

"Crummy airport hotel, in decent shape, god awful internet " Read full review on TripAdvisor 9/27/2010 Vote

9. We ordered food from the restaurant and got wonderful service, excellent and appetizing meals and drinks.

"We made memories at the Sheraton.... " Read full review on TripAdvisor 9/16/2010 Vote

10. Great service.

"Luxury at a reasonable price " Read full review on TripAdvisor 7/24/2010 Vote