Residence Inn Charlotte, Charlotte, Front Desk

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Rank

15th

Out of 269

Residence Inn Charlotte	Average Price: $175 Check Rates

Hotel Class:

404 South Mint Street

Charlotte, 28202 View map

3-Star Hotel Rank: 7 of 67
Average review rating: 4.63

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (9) , MyTravelGuide (3) , Travelocity (4) , TripAdvisor (116) , YahooTravel (1)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (4) balcony (3) bar (19) bath (4) bathroom (8) bed (14) bill (4) breakfast (83) cable (5) charge (8) check in (9) checkout (2) complimentary (15) dinner (9) downtown (23) fee (6) fitness center (2) food (29) front desk (35) gym (4) hotel (194) housekeeping (6) laundry (3) laundry room (3) lobby (10) location (33) manager (12) parking (28) pillow (4) pool (3) price (16) rate (7) recommend (18) restaurant (27) room (132) room service (7) service (33) shower (3) shuttle (31) staff (85) street (13) suite (26) to park (2) towel (3) tub (2) value (5) view (15) walk (23) wireless (3) workout room (2)

Front desk

Appears in 35 comments.

93% wrote positive comments about front desk

The following words were used in comments with Front desk:
better (2) desk (36) excellent (2) friendly (11) great (4) helpful (3) hotel (7) management (3) need (3) nice (3) personable (2) professional (2) welcoming (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk staff was very friendly, yet professional.

"Best Service Ever! " Read full review on TripAdvisor 5/8/2012 Vote

2. When the front desk staff (different staff than evening staff) asked how our stay was, I commented that it was good, but explained about the noise.

"Traveling with Small Children " Read full review on TripAdvisor 4/22/2012 Vote

3. The front desk service was excellent and gave us directions and information for whatever we needed.

"Perfect choice for Charlotte. " Read full review on TripAdvisor 4/17/2012 Vote

4. The front desk staff makes an effort to welcome you every day, and that especially goes for Joesph who holds down the fort on the back shift.

"They care " Read full review on TripAdvisor 4/6/2012 Vote

5. The people at the front desk were very nice and welcoming, and we arrived from a 13 hour train ride from New York and after we checked in, we immediately went to the hotel restaurant.

"First Trip to Charlotte Made Great " Read full review on TripAdvisor 3/7/2012 Vote

6. Front desk staff was friendly and helpful regarding parking and directions to local places.

"Great stay, convenient to BOA stadium " Read full review on TripAdvisor 12/27/2011 Vote

7. P and Stacy at the front desk always kept me laughing and took great care of me.

"An Awesome Long Stay Experience with my new Family " Read full review on TripAdvisor 11/25/2011 Vote

8. The staff are always friendly and helpful, especially Stacey at the front desk and Anna at the bar.

"Highly recommended " Read full review on TripAdvisor 11/23/2011 Vote

9. front desk folks were very knowledgeable and gracious and the gentlemen who checked us in was superb.

"We enjoyed our first time stay in Charlotte...very pleased with Residence Inn Charlotte Uptown " Read full review on TripAdvisor 8/4/2011 Vote

10. The worlds best cookies at the front desk most days.

"If we go back, we are staying here again! " Read full review on TripAdvisor 7/21/2011 Vote