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OpinionWell
Rank
15th
Out of 269

Residence Inn Charlotte

Average Price: $175  
 
Hotel Class:
404 South Mint Street
Charlotte, 28202 View map  
3-Star Hotel Rank: 7 of 67
Average review rating: 4.63
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (9) , MyTravelGuide (3) , Travelocity (4) , TripAdvisor (116) , YahooTravel (1)
SAFE TO BOOK ? (0/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Service
Appears in 33 comments. 
88% wrote positive comments about service
The following words were used in comments with Service:
complimentary (4)   customer (5)   drink (5)   excellent (5)   free (4)   friendly (3)   great (6)   guest (5)   hotel (8)   internet (3)   management (4)   most (2)   need (2)    
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1. We heard nothing but horror stories from that place--but we're also quick to gloat about the great service we got here.
"King of the Queen City " Read full review on TripAdvisor   5/13/2012 Vote      
2. The front desk service was excellent and gave us directions and information for whatever we needed.
"Perfect choice for Charlotte. " Read full review on TripAdvisor   4/17/2012 Vote      
3. Aside from that, we thought that the service and cleanliness of the hotel was stellar.
"First Trip to Charlotte Made Great " Read full review on TripAdvisor   3/7/2012 Vote      
4. Decent (and free) internet service.
"A very good value, but showing some early aging problems " Read full review on TripAdvisor   1/21/2012 Vote      
5. Henry Schmidlin the Guest Service Manager always treated me like family and not just a guest.
"An Awesome Long Stay Experience with my new Family " Read full review on TripAdvisor   11/25/2011 Vote      
6. She gives better customer service than most 5 star restaurants.
"Great Customer Service and Location " Read full review on TripAdvisor   11/1/2011 Vote      
7. Great location right across from the mall and easy access to downtown, etc. Customer service is always fantastic and Monica in the breakfast area works her butt off.
"Great Customer Service and Location " Read full review on TripAdvisor   11/1/2011 Vote      
8. really enjoyed our stay, the management and staff know how to provide an excellent service, nothing was too much trouble for them.
"Southern Hospitality At Its Best " Read full review on TripAdvisor   7/6/2011 Vote      
9. Morning b'fast is still a big buffet in a nice area; workout room is OK (but they have a deal with a nearby gym and they will shuttle you there if you don't have a car); rooms are suites with small kitchens and certainly adequate; free internet service; decent selection of cable TV channels.
"Nice property with nice amenities " Read full review on TripAdvisor   6/18/2011 Vote      
10. Mondays to Thursdays, the hotel provides complimentary drinks & snacks at the dining hall on the ground floor, the place is just full of energy with people having good fun, great food & drinks and wonderful service, the bartenders are not just polite, prompt but also generous in serving you drinks as many times as you want, If you're a shy kind - the bartenders would usually walk up to you & ask you for another drink if you need it, For us every bartender knew what we drink (and how many) so we didn't have to do the hard work.
"The best hotel staff in the world " Read full review on TripAdvisor   6/3/2011 Vote      
   
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