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OpinionWell
Rank
15th
Out of 269

Residence Inn Charlotte

Average Price: $175  
 
Hotel Class:
404 South Mint Street
Charlotte, 28202 View map  
3-Star Hotel Rank: 7 of 67
Average review rating: 4.63
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (9) , MyTravelGuide (3) , Travelocity (4) , TripAdvisor (116) , YahooTravel (1)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 12 comments. 
100% wrote positive comments about manager
The following words were used in comments with Manager:
free (2)   guest (3)   liked (2)   management (12)   nice (2)    
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1. Everyone, from the maid to the front desk manager, from the cook to the engineer, seemed genuinely happy to be there, and glad that we were guests.
"Best Service Ever! " Read full review on TripAdvisor   5/8/2012 Vote      
2. John, the restaurant manager/bartender was very nice and accomodating and we felt like we knew him forever.
"First Trip to Charlotte Made Great " Read full review on TripAdvisor   3/7/2012 Vote      
3. Ron Moran, the Restaurant Manager is amazing.
"An Awesome Long Stay Experience with my new Family " Read full review on TripAdvisor   11/25/2011 Vote      
4. Henry Schmidlin the Guest Service Manager always treated me like family and not just a guest.
"An Awesome Long Stay Experience with my new Family " Read full review on TripAdvisor   11/25/2011 Vote      
5. From our check in with Stacy to conversations with the manager Davis Love to our wonderful shuttle van driver Darren,all was done with a great sense of pride and service to the customer.
"Service, service, service! " Read full review on TripAdvisor   3/21/2011 Vote      
6. Given that, this problem was recognized and resolved by the wonderful customer service manager, Debbie.
"Wonderful experience, Terrific Customer Service, one minor problem " Read full review on TripAdvisor   2/5/2011 Vote      
7. When I notified the front desk, I was quickly on the line with the manager who continued to make my stay very comfortable.
"Great customer care " Read full review on TripAdvisor   2/26/2010 Vote      
8. Since my daughters reservation was listed as a studio in the hotels system (should have been a suite); Liz, the front desk manager was really nice and agreed to go ahead and upgrade our room for free (for both nights).
"Unauthorized Double-Charges for Room Already Paid For and Extremely Rude Clerk " Read full review on TripAdvisor   1/1/2010 Vote      
9. Randy , assistant manager was most helpful and accommodating.
"Excellent Hotel, should be in top 10! " Read full review on TripAdvisor   7/30/2009 Vote      
10. Patty jig by one of the assistant managers next week during the free breakfast (try the breakfast burritos).
"Just like home " Read full review on TripAdvisor   3/10/2010 Vote      
   
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