Crowne Plaza Austin North Central, Austin, Front Desk

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Rank

22nd

Out of 287

Crowne Plaza Austin North Central	Average Price: $149 Check Rates

Hotel Class:

6121 North IH 35

Austin, 78752 View map

3-Star Hotel Rank: 6 of 77
Average review rating: 3.52

OpinionWell Value Index: 1

Traveler reviews analyzed: BedBugRegistry (1) , MyTravelGuide (135) , Travelocity (9) , TripAdvisor (216) , YahooTravel (8)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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Front desk

Appears in 88 comments.

64% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (7) great (7) helpful (15) hotel (7) liked (3) management (10) new (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Timothy was also very helpful at the front desk.

"Wonderful Staff... " Read full review on TripAdvisor 5/20/2012 Vote

2. Also Brandon at the front desk was great.

"Good place! " Read full review on TripAdvisor 4/15/2012 Vote

3. We were first pleased that the front desk staff let us check in more than an hour prior to the prescribed 3 p.m. check-in time.

"What you'd expect, plus some pleasant surprises " Read full review on TripAdvisor 3/26/2012 Vote

4. Though some of the staff is great, for example the bellman, executive lounge staff, and some front desk staff were excellent, others are less than stellar.

"Inconsistant Staff (Some + / Some -) // Lack of attention to detail " Read full review on TripAdvisor 3/24/2012 Vote

5. Blake & Javier were wonderful front desk staff that took care of all of my needs during my stay.

"A great hotel for a stressful business trip " Read full review on TripAdvisor 3/11/2012 Vote

6. Everyone was extremely friendly from the front desk staff to the bartenders.

"Friendly staff " Read full review on TripAdvisor 3/6/2012 Vote

7. Gary at the front desk was especially helpful and very knowledgeable about the local area.

"Good hotel, great staff! " Read full review on TripAdvisor 12/17/2011 Vote

8. Gary at the front desk provided a warm greeting and was very accommodating to ensure that I had a pleasant experience.

"Great experience " Read full review on TripAdvisor 11/28/2011 Vote

9. Check in in and check out have always been fast, and the front desk staff have always been courteous and helpful.

"Nice room, nice facilities " Read full review on TripAdvisor 11/2/2011 Vote

10. Gary at the front desk displayed excellent customer service skills and went out of his way to make my stay worry free.

"Better than average " Read full review on TripAdvisor 10/24/2011 Vote