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OpinionWell
Rank
84th
Out of 517

The Horton Grand Hotel and Suites

Average Price: $227  
 
Hotel Class:
311 Island Avenue
San Diego, 92101 View map  
3-Star Hotel Rank: 42 of 101
Average review rating: 3.18
OpinionWell Value Index: 2
Traveler reviews analyzed: Expedia (55) , TripAdvisor (163) , YahooTravel (27)
SAFE TO BOOK ? (1/5 issues found)
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Friendly
Appears in 73 comments. 
The following words were used in comments with Friendly:
breakfast (3)   clean (8)   courteous (6)   desk (9)   efficient (3)   great (4)   helpful (22)   hotel (17)   location (3)   love (3)   nice (5)   night (3)   not (8)   room (9)   rude (3)   service (6)   staff (46)   tip (3)   valet (5)   walking (3)    
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1. The staff was very friendly and helpful.
"Pleasant staff, great location and charming atmosphere " Read full review on TripAdvisor   4/25/2012 Vote      
2. The room was very clean and very accomodating and friendly staff.
"Great location! " Read full review on TripAdvisor   4/24/2012 Vote      
3. Very friendly staff.
"Very quaint " Read full review on TripAdvisor   3/24/2012 Vote      
4. And despite numerous complaints from other visitors about the uncaring staff, I thought they were just fine, friendly, chatty and helpful, just not particularly 'corporate'.
"Seriously quirky " Read full review on TripAdvisor   1/29/2012 Vote      
5. friendly staff and good restaurantFireplaces in rooms a nice touchCons:No coffee makerTiny (versus full size) ironing boardNightclub across the street will definitely be heard if a band is playing late hence my 'poor' rating for sleep quality.
"Boutique Hotel... " Read full review on TripAdvisor   1/20/2012 Vote      
6. The staff were welcoming and friendly and the price very affordable.
"A great experience! " Read full review on TripAdvisor   10/24/2011 Vote      
7. The staff were very friendly to chat with, and we enjoyed talking with them.
"Better than Average " Read full review on TripAdvisor   10/2/2011 Vote      
8. As befits such a haven of tranquility, the staff are courteous and friendly.
"Elegance and Charm " Read full review on TripAdvisor   9/16/2011 Vote      
9. It is a lovely hotel, and the staff are very friendly and helpful.
"A Gem in the heart of the Gaslamp Quarter. " Read full review on TripAdvisor   8/25/2011 Vote      
10. Early morning and evenings, the staff was very friendly.
"Historic - If there are ghosts there's got to be some here somewhere " Read full review on TripAdvisor   8/25/2011 Vote      
   
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