Red Roof Inn San Antonio, San Antonio, Cares

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Rank

27th

Out of 504

Red Roof Inn San Antonio	Average Price: $105 Check Rates

Hotel Class:

1011 East Houston Street

San Antonio, 78205 View map

2-Star Hotel Rank: 2 of 155
Average review rating: 3.16

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (45) , MyTravelGuide (26) , Travelocity (38) , TripAdvisor (168) , YahooTravel (40)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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acceptable (5) adequate (7) affordable (6) amazing (3) awesome (4) best (24) better (24) cares (18) clean (188) comfortable (55) comfy (4) convenient (27) cool (5) correct (3) courteous (9) decent (12) efficient (3) enjoyable (6) excellent (16) exceptional (8) fancy (3) fantastic (4) fast (9) free (67) fresh (12) friendly (76) good (91) great (113) happy (10) helpful (78) liked (42) love (7) new (23) nice (95) outstanding (5) perfect (9) perfectly (3) pleasant (12) pleased (3) plenty (10) positive (5) professional (6) quiet (10) reasonable (15) reasonably (3) secure (11) spacious (7) tasteful (3) welcoming (12) wonderful (12)

Cares

Appears in 20 comments.

The following words were used in comments with Cares:
customer (2) hotel (5) management (2) much (2) night (3) problem (3) room (2) staff (2) well (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Too many other hotels that care about their customers.

"Never Again " Read full review on TripAdvisor 4/23/2012 Vote

2. I care that I am a paying customer and expect hot water.

"Never Again " Read full review on TripAdvisor 4/23/2012 Vote

3. We didn't care much about that , but what really made us mad was they didn't make our room on our 2nd night.

"Hazzle free policy a real joke " Read full review on TripAdvisor 4/9/2012 Vote

4. Generally the hotel gave the impression that it was a bit run-down and not massively well cared for although this may change once the refurbishment is complete.

"Good location - but other hotels in the area may be better! " Read full review on TripAdvisor 4/4/2012 Vote

5. The experience renews my faith that most folks really do care and are willing to go the extra mile.

"Great Experience " Read full review on TripAdvisor 10/18/2011 Vote

6. It's very easy for a hotel that charges less to overlook basic courtesy and care of their guests, but this Red Roof was certainly an exception.

"I can't recommend it highly enough! " Read full review on TripAdvisor 7/17/2011 Vote

7. The manager took care of it immediately, without hesitation.

"A very good 2 star hotel " Read full review on TripAdvisor 4/25/2011 Vote

8. From the very beginning the staff made sure to make us feel like they truly cared about us and did everything they could to accommodate.

"Great Location, Excellent Staff " Read full review on TripAdvisor 12/2/2010 Vote

9. Staff is poorly trained and dosen't care.

"DON"T DO IT!!!!!!!!! " Read full review on TripAdvisor 8/5/2010 Vote

10. Also the sink glogged up on our second day, but that was taken care of right away and very curtiously.

"Jesse makes ALL the difference! " Read full review on TripAdvisor 3/29/2010 Vote