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Rank
2nd
Out of 504

La Cantera San Antonio

Average Price: $370  
 
Hotel Class:
16641 La Cantera Parkway
San Antonio, 78256 View map  
4-Star Hotel Rank: 1 of 32
Average review rating: 3.53
OpinionWell Value Index: 2
Traveler reviews analyzed: Expedia (24) , MyTravelGuide (26) , Travelocity (6) , TripAdvisor (646) , YahooTravel (26)
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Helpful
Appears in 200 comments. 
The following words were used in comments with Helpful:
area (7)   arrival (8)   concierge (12)   desk (11)   extremely (9)   friendly (45)   great (15)   hotel (20)   kid (9)   need (9)   nice (9)   not (21)   offers (8)   resort (7)   room (13)   service (18)   staff (65)   valet (12)   well (8)   wondering (6)    
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1. If it wasn't for their help I don't think I would have came back again.
"Outstanding service " Read full review on TripAdvisor   5/20/2012 Vote      
2. The outstanding service that I received while staying here helped over come the issues I had due to my miss-handling of my reservation.
"Outstanding service " Read full review on TripAdvisor   5/20/2012 Vote      
3. Sheena, one of the pool servers was so helpful in giving us great service as well as an excellent place to eat dinner.
"Great getaway " Read full review on TripAdvisor   5/20/2012 Vote      
4. Clearly, the guy who answered the phone was just too lazy to accomodate & I knew there would be another associate who could help me.
"Great value, excellent for romance or kids " Read full review on TripAdvisor   4/23/2012 Vote      
5. Pleased, we waited for the bell boy to help us to our new room.
"Beautiful and EXCELLENT Service " Read full review on TripAdvisor   4/21/2012 Vote      
6. They said that they must have overbooked and a manager would call us to help.
"Beautiful and EXCELLENT Service " Read full review on TripAdvisor   4/21/2012 Vote      
7. Would have been helpful to have been told this from the outset.
"Lovely tho pricey " Read full review on TripAdvisor   4/20/2012 Vote      
8. He was so kind to spend time with our group getting to know us - helping to select a good wine, introduce us to the chef, premium seating, flatbread options for the kids, a library to play board games, arrange shuttle service, visit us poolside, offer shuffleboard tips, and just a lot of fun to be around.
"Exceptional Customer Service at Westin La Cantera Resort " Read full review on TripAdvisor   4/18/2012 Vote      
9. We enjoyed our 3 night stay at this resort- the hotel lobby is very welcoming, the employees were extremely friendly and helpful, and the restaurant offered delicious items for very reasonable prices (the salmon, tortilla soup, and lemon jumbo shrimp were all wonderful).
"Great resort; cleanliness of room could be improved " Read full review on TripAdvisor   4/15/2012 Vote      
10. When we go here, beyond the lovely location, the fun activities for our children and the helpful staff, there are individuals like Chelsea-who make you feel like your stay here is as important to them as it is to you.
"The Personal Touch " Read full review on TripAdvisor   4/3/2012 Vote      
   
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