10. the service at this location was great - child slippers arrived promptly when requested, milk and cookies at bedtime were a treat for my husband and i as well as our child, the bed was so comfortable i entered unconsciousness as my head hit the pillow, our masseuse in the spa was fantastic, the concierge had great ideas for restaurants and prompt answers to all our questions, the babysitter whom we booked through the hotel was prompt and professional.