10. Coin laundry on washer, one dryer, dryer had protective plastic part missing which could damage clothes (I just washed jeans etc and nothing was damaged) Check out - person before me had an issue and they took a long time to take care of it then my turn, and I tried to work out a bogus charge for breakfast on my bill (never tried it) - spent more than a half hour trying to settle it, they said they would take care of it (needed to catch plane) but they didn't and finally credit card company took care of it.