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Rank
53rd
Out of 427

Best Western New Orleans

Average Price: $119  
 
Hotel Class:
114 Magazine Street
New Orleans, 70130 View map  
3-Star Hotel Rank: 27 of 125
Average review rating: 3.72
OpinionWell Value Index: 5
Traveler reviews analyzed: Expedia (68) , MyTravelGuide (22) , Travelocity (2) , TripAdvisor (162) , YahooTravel (11)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Responsive
Appears in 9 comments. 
The following words were used in comments with Responsive:
arrival (2)   busy (2)   customer (2)   desk (4)   helpful (2)   valet (2)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. I was utterly shocked and then livid at this response.
"GREAT Hotel, AWESOME Location, FAIR Price, POOR Service " Read full review on TripAdvisor   7/17/2011 Vote      
2. Her response? In a shining example of poor customer service, she said New Orleans is a big city and there are plenty of other places to park a car while giving her co-workers nearby a sideways glance.
"GREAT Hotel, AWESOME Location, FAIR Price, POOR Service " Read full review on TripAdvisor   7/17/2011 Vote      
3. Christopher refused to take responsibility for it.
"Worst Customer Service Ever " Read full review on TripAdvisor   4/6/2011 Vote      
4. We contacted corporate customer care again, but no one from Best Western would take responsibility and pay the bill.
"Worst Customer Service Ever " Read full review on TripAdvisor   4/6/2011 Vote      
5. responsive staff (we needed the tub fixed and towels, both times we had help within 5 minutes)Quick check in, helpful doorman.
"Great place for Mardi Gras " Read full review on TripAdvisor   3/13/2011 Vote      
6. I called down again & got the same response.
"Bad Luck? " Read full review on Expedia   5/17/2010 Vote      
7. When one business traveler asked if a package had arrived at the front desk for him, he got the same I don't know response we got after inquiring about my lost purse.
"Not the Best " Read full review on TripAdvisor   4/8/2008 Vote      
8. When one business traveler asked if a package had arrived at the front desk for him, he got the same I don`t know response we got after inquiring about my lost purse.
"Not the Best " Read full review on TripAdvisor   4/8/2008 Vote      
9. The people at the desk said the valet would set me up with a ticket, while the valet said it was the responsibility of the people working the desk.
Read full review on MyTravelGuide   2/13/2008 Vote      
   
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