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Rank
34th
Out of 427

Bienville House

Average Price: $155  
 
Hotel Class:
320 Decatur Street
New Orleans, 70130 View map  
3-Star Hotel Rank: 18 of 125
Average review rating: 3.81
OpinionWell Value Index: 3
Traveler reviews analyzed: BedBugRegistry (3) , Expedia (42) , MyTravelGuide (5) , Travelocity (2) , TripAdvisor (309) , YahooTravel (21)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Welcoming
Appears in 18 comments. 
The following words were used in comments with Welcoming:
arrival (2)   attentive (2)   breakfast (3)   cares (2)   courtyard (2)   customer (2)   disappoint (2)   helpful (2)   hotel (2)   lacking (2)   management (2)   nice (3)   pool (2)   reception (2)   return (3)   reviews (3)   room (4)   service (4)   staff (8)   suggestion (2)    
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1. with the service from the staff (very helpful and welcoming)), cleanliness (no bugs as suggested in a previous review).
"Well Worth the Money!!! " Read full review on TripAdvisor   5/21/2012 Vote      
2. On subsequent trips we were always welcomed as returning guests.
"Wonderful Choice " Read full review on TripAdvisor   4/7/2012 Vote      
3. The staff welcomed us warmly, and everytime we met someone, they called us by name.
"Great service in great location in French Quarter " Read full review on TripAdvisor   11/30/2011 Vote      
4. The next evening (yes, 24 hrs later) we returned to our room to find a welcome letter from the General Manager along with a bottle of water and a praline from the bakery next door.
"Good Location...Lacking in Service " Read full review on TripAdvisor   10/28/2011 Vote      
5. When pointing out to them that I was an 'I Prefer' member and ask about our complimentary upgrade (along with a welcome gift), they indicated they would mention it to the manager when she returned later that evening.
"Good Location...Lacking in Service " Read full review on TripAdvisor   10/28/2011 Vote      
6. The entire staff welcomes you and helps with anything you may need.
"Southern Charm " Read full review on TripAdvisor   9/18/2011 Vote      
7. There is a small but nicely done table area where a free continental breakfast is served each morning and a welcoming courtyard with a nice dipping pool.
"LOVE, LOVE, LOVE the Bienville House " Read full review on TripAdvisor   6/12/2011 Vote      
8. Only downside was the staff wasn't welcoming or friendly and were unable to offer suggestions of things to do when we had a couple hours to kill.
"Great location, room for improvement with customer service " Read full review on TripAdvisor   1/4/2010 Vote      
9. This years addition of free non alcoholic beverage and snacks in the afternoon provided a welcome boost from the walking, shopping and heat.
"Still the best lit’l hotel in New Orleans " Read full review on Expedia   7/15/2009 Vote      
10. We had a coupon that we had picked up at the welcome Center for $59.
"Great hotel for what we paid! " Read full review on TripAdvisor   6/29/2009 Vote      
   
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