Sheraton Nashville, Nashville, Responsive

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Rank

21st

Out of 296

Sheraton Nashville	Average Price: $158 Check Rates

Hotel Class:

777 McGavock Pike

Nashville, 37214 View map

3-Star Hotel Rank: 9 of 56
Average review rating: 3.95

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (2) , MyTravelGuide (187) , TripAdvisor (290) , Expedia (46) , Travelocity (13) , YahooTravel (30)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Responsive

Appears in 7 comments.

The following words were used in comments with Responsive:
customer (2) not (2) staff (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. She was also not happy and left to speak with the people she felt were responsible, to get things fixed.

"Gracious alternative to downtown " Read full review on TripAdvisor 4/11/2012 Vote

2. We had bulbs out in our room and the maintenance guy was already on his way before we called - very responsive.

"Gracious alternative to downtown " Read full review on TripAdvisor 4/11/2012 Vote

3. Parking was easy, the staff professional, personable, and responsive.

"Value Traveler / Extremely Impressed " Read full review on TripAdvisor 1/4/2012 Vote

4. CONS:* The housekeeping staff was not very responsive.

"Good but not great hotel " Read full review on TripAdvisor 2/9/2011 Vote

5. Then I called Sheraton customer service line on Sat and was told I`d hear back within the hour--I never received a response.

"one of my worst experiences " Read full review on TripAdvisor 9/19/2008 Vote

6. I don't appreciate the response when problems arise.

"I won't go back ag ani " Read full review on YahooTravel 3/8/2008 Vote

7. How is that response supposed to satisfy any customer who is interested in making sure that they paid the best possible rate?? It didn`t.

"OK overall, Shower was the Best " Read full review on TripAdvisor 10/4/2006 Vote