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Rank
9th
Out of 468

Courtyard Miami

Average Price: $174  
 
Hotel Class:
1201 NorthWest LeJeune Road
Miami, 33126 View map  
3-Star Hotel Rank: 3 of 122
Average review rating: 3.41
OpinionWell Value Index: 6
Traveler reviews analyzed: Expedia (13) , MyTravelGuide (16) , Travelocity (4) , TripAdvisor (264)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Professional
Appears in 7 comments. 
The following words were used in comments with Professional:
desk (4)   not (2)   service (2)   shuttle (3)   staff (2)    
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1. Have some pros and cons about my stay:Pros: good, regular shuttle service, large rooms, shuttle to dolphin mall stops here, starbucks on site, pool, computers in lobbyCons: Staff weren't the best (one gave me incorrect information re: a shuttle service so even though i was ready early i missed it and had to wait 2hrs for the next), found some hairs in my bed from the last occupant, noisy, got a random wake up call at 3:30amOverall I would stay here again if the price was cheap but otherwise I'd try somewhere else, possibly the other Marriott on the complex where the staff were much more professional.
"Good for a short stay near the airport " Read full review on TripAdvisor   12/15/2011 Vote      
2. We checked in at the Elite Member desk and Janella was polite and professional.
"Another great stay at the Miami Airport Marriott " Read full review on TripAdvisor   11/14/2011 Vote      
3. They weren't welcoming, they were professional but in a very pretencious way and I was a front desk manager at a Doubletree in Colorado for several years so I know the job that they are supposed to be doing.
"BIGGEST DISAPPOINTMENT OF OUR TRIP!! " Read full review on TripAdvisor   10/28/2011 Vote      
4. From the check in to the folks in housekeeping, the server in the restaurant, to the attendant at the Concierge level (I wrote down the names but have long lost the paper) - what great hospitality professionals.
"Great affordable place! " Read full review on TripAdvisor   10/4/2011 Vote      
5. Danny @ front desk was extremely cordial and professional; a real pleasure.
"One to beat in Miami " Read full review on TripAdvisor   3/18/2011 Vote      
6. I'm not asking to have my feet kissed or anything, but a little professional courtesy would be nice.
"ok, but could use some improvement " Read full review on TripAdvisor   12/18/2010 Vote      
7. 2) front desk personnel were kind of off - one was grumpy, the other one did not conduct herself to the level of professionalism I have come to expect from Marriott.
"ok, but could use some improvement " Read full review on TripAdvisor   12/18/2010 Vote      
   
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