Madison Hotel, Memphis, Responsive

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Rank

2nd

Out of 238

Madison Hotel	Average Price: $248 Check Rates

Hotel Class:

79 Madison Avenue

Memphis, 38103 View map

4-Star Hotel Rank: 2 of 10
Average review rating: 3.81

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (20) , Travelocity (4) , TripAdvisor (326) , YahooTravel (21)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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accommodating (8) amazing (13) attentive (7) awesome (9) beautiful (49) best (37) better (41) big (13) cares (10) clean (96) comfortable (76) convenient (15) cool (13) courteous (10) decent (12) elegant (10) excellent (45) exceptional (12) fabulous (10) fantastic (13) free (31) fresh (15) friendly (111) good (95) gorgeous (12) great (185) happy (11) helpful (72) huge (10) impressed (14) liked (44) love (33) luxurious (6) new (22) nice (150) outstanding (19) perfect (28) pleasant (12) plenty (8) professional (17) quiet (18) reasonable (10) responsive (9) soft (6) spacious (24) superb (8) terrific (11) welcoming (20) well appointed (11) wonderful (53)

Responsive

Appears in 13 comments.

The following words were used in comments with Responsive:
complaints (2) management (2) not (3)

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1. No response.

"Very nice hotel but expensive for what you get and poor follow up service " Read full review on TripAdvisor 1/7/2012 Vote

2. The climate control was entirely responsive to our preference for extreme chill.

"Absolutely perfect hotel experience " Read full review on TripAdvisor 8/14/2011 Vote

3. I emailed a complaint to the hotel over two weeks ago, and I never received a response.

"STAY AWAY-HONEYMOON DISASTER " Read full review on TripAdvisor 1/16/2011 Vote

4. The response on both occasions was that it would be brought to someone's attention.

"Horrible service did not meet even basic expectations, Do Not Stay Here " Read full review on TripAdvisor 7/18/2010 Vote

5. 'My pleasure' was always their response after we thanked them for any task that they performed.

"Every employee was extremely professional and courteous beyond our expectations " Read full review on TripAdvisor 6/8/2010 Vote

6. I called, emailed and even wrote a letter and basically got almost no response.

"Worst customer service experience ever - can't believe it. " Read full review on TripAdvisor 12/1/2009 Vote

7. I left a message for general manager on his answering machine, still have not got a response after two weeks.

"Night to foreget " Read full review on TripAdvisor 2/27/2009 Vote

8. The staff was friendly, responsive and eager to please.

"Madison Rocks " Read full review on Travelocity 12/1/2008 Vote

9. when I went to the front desk, the response was .

"Hip but lacking..... " Read full review on TripAdvisor 3/28/2008 Vote

10. Overall, though our experience was not perfect, the quick response of the management made it clear that they were committed to the comfort of their guests.

"Excellent Overall " Read full review on TripAdvisor 3/20/2006 Vote