Memphis Hilton, Memphis, Responsive

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Rank

19th

Out of 238

Memphis Hilton	Average Price: $149 Check Rates

Hotel Class:

939 Ridge Lake Boulevard

Memphis, 38120 View map

3-Star Hotel Rank: 11 of 44
Average review rating: 3.64

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (4) , Expedia (39) , MyTravelGuide (459) , Travelocity (6) , TripAdvisor (206) , YahooTravel (34)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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acceptable (4) adequate (5) attentive (7) beautiful (25) best (12) better (28) big (17) cares (13) clean (96) cleanliness (5) comfortable (53) convenient (10) cool (11) correct (4) courteous (7) decent (9) delicious (5) elegant (4) excellent (19) exceptional (14) fast (5) free (37) fresh (8) friendly (61) fun (4) generous (4) good (108) gorgeous (5) great (90) helpful (45) huge (14) impressed (11) liked (58) love (6) new (29) nice (121) perfect (5) perfectly (4) pleasant (13) pleased (5) plenty (8) positive (6) quiet (6) reasonable (4) reasonably (4) responsive (4) spacious (5) spectacular (4) welcoming (5) wonderful (16)

Responsive

Appears in 7 comments.

The following words were used in comments with Responsive:
hotel (2) need (2) room (2) staff (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. My initial response was to try to retrive it from the room but was told that after check out no one could return to room, and that I needed to wait 24 hours and call to see if was located.

"Bad customer service " Read full review on TripAdvisor 8/16/2010 Vote

2. After no responses, I left a message for the hotel manager and called the national customer service number.

"Never again " Read full review on TripAdvisor 10/27/2009 Vote

3. I tried to explain to him what the issues were, but I could not understand his responses.

"Dirty, bad customer service, yet expensive - in a word: Horrible " Read full review on TripAdvisor 3/31/2009 Vote

4. Lack of responsiveness of staff.

Read full review on MyTravelGuide 7/28/2008 Vote

5. From the moment we pulled up to the front door, we felt like the staff was **extremely** attentive, very courteous, and responsive to whatever questions or needs that arose.

"Hilton steps up " Read full review on TripAdvisor 5/19/2008 Vote

6. Good response.

Read full review on MyTravelGuide 4/6/2006 Vote

7. Their behavior in public areas wasn't the fault or responsibility of the hotel.

Read full review on MyTravelGuide 3/27/2006 Vote