7. Arrived was not very impressed at all for a 4 star hotel A coffee machine but no milk or sugar ?? room was booked for two but only one chair [were was the other person to sit] room very small no balcony no continental breakfast [ we had breakfast in $60 a nite hotels ] no internet unless you paid the earth [we had free internet nearly all over canada and the rest of USA] every time we went out the door they cancelled our door cards and we had to ask for them to be reactivated this was a real pain Overall have stayed in much cheaper hotels and had heaps better rooms and service When we left we were given a receipt for nil balance owing .