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OpinionWell
Rank
29th
Out of 238

Westin Memphis

Average Price: $227  
 
Hotel Class:
170 Lt. George Washington Lee Avenue
Memphis, 38103 View map  
4-Star Hotel Rank: 7 of 10
Average review rating: 4.04
OpinionWell Value Index: 6
Traveler reviews analyzed: TripAdvisor (100)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Cares
Appears in 8 comments. 
The following words were used in comments with Cares:
area (2)   desk (2)   driving (3)   fridge (2)   hotel (3)   not (4)   park (3)   staff (2)   street (2)    
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1. The people who answer the phones don't care, the people who clean the rooms don't care, the people who stand at the desk don't care and even management that you run into on elevators don't care.
"Not Worth It - Horrible Service And Not Truly A Westin Hotel " Read full review on TripAdvisor   12/19/2009 Vote      
2. The staff are so unfriendly and really don't care to assist you when there are problems with your stay.
"Not Worth It - Horrible Service And Not Truly A Westin Hotel " Read full review on TripAdvisor   12/19/2009 Vote      
3. The front desk staff were extremely and genuinely apologetic and quickly took care of us which made it completely forgivable.
"What you'd expect from a Westin Hotel " Read full review on TripAdvisor   11/21/2009 Vote      
4. Be aware there are quite a few dodgy areas in Memphis so be careful where you drive.
"Very close to Beale Street " Read full review on TripAdvisor   10/11/2009 Vote      
5. I should also note that when in Maui we stayed in the Westin and there was human urine wet on the carpet, again they just do not care it was our 20th ann.
"Ignorant, Terrible Customer Relations, Misrepresentations!!!!!!!!!!!! " Read full review on TripAdvisor   6/23/2009 Vote      
6. Upon booking this hotel we were told they could accommodate a small u-haul trailer, well that is not the case, any of you planning a trip to this hotel beware, we were panhandled three times while waiting in the street due to the fact that the ignorant bell hops/parking attendants made it perfectly clear we could not unload our bags in front of their hotel, then demanding we move out of their way, gee no southern hospitality here, after driving ten hours I was ready to jump through the window and do damage to those disrespectful people, then the nerve to tell us to drive around to three places to try and find parking, in this area there are people wandering the street, I am sure even if we found a place to park my trailer would have been broken into not that they cared.
"Ignorant, Terrible Customer Relations, Misrepresentations!!!!!!!!!!!! " Read full review on TripAdvisor   6/23/2009 Vote      
7. Be careful with the goodies tray and the fridge.
"nice rooms, nice people " Read full review on TripAdvisor   3/29/2008 Vote      
8. Be careful with the goodies tray and the fridge.
"nice rooms, nice people " Read full review on TripAdvisor   3/29/2008 Vote      
   
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