Hilton Los Angeles, Los Angeles, Positive

OpinionWell's Blog

Home » United States » California » Los Angeles Destinations » Los Angeles Hotels » Hilton Los Angeles

OpinionWell
Rank

17th

Out of 700

Hilton Los Angeles	Average Price: $153 Check Rates

Hotel Class:

5711 West Century Boulevard

Los Angeles, 90045 View map

3-Star Hotel Rank: 5 of 84
Average review rating: 3.45

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (10) , Expedia (78) , MyTravelGuide (1187) , Travelocity (4) , TripAdvisor (791) , YahooTravel (6)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

acceptable (22) accommodating (15) adequate (22) attentive (15) beautiful (30) best (48) better (81) big (88) cares (38) clean (341) comfortable (278) comfy (30) convenient (126) cool (14) courteous (21) decent (43) efficient (55) excellent (98) exceptional (26) fantastic (27) fast (53) free (223) fresh (23) friendly (194) generous (16) good (423) great (350) happy (33) helpful (168) huge (50) liked (199) love (49) new (54) nice (408) outstanding (17) perfect (43) perfectly (15) pleasant (48) pleased (15) plenty (35) positive (22) professional (14) prompt (16) quiet (79) reasonable (53) reasonably (21) soft (15) spacious (62) welcoming (34) wonderful (34)

Positive

Appears in 33 comments.

The following words were used in comments with Positive:
airport (3) bad (2) cafe (2) clean (4) comfortable (2) concierge (2) convenient (3) customer (2) desk (3) experience (7) hotel (8) location (4) nice (3) not (3) polite (2) reviews (2) room (6) service (5) shuttle (3) staff (8)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. Aside from the intermittent frustration with check-in and timeliness on other limited matters, the overall experience was positive, and if it were not for a substantial rate increase in January 2012 I would still be staying at the Hilton LAX when in LA on business.

"Ups and Downs, though it is convenient to LAX " Read full review on TripAdvisor 3/18/2012 Vote

2. On the positive side, the concierge lounge is among the best of the domestic Hiltons.

"Tired, Depressing hotel " Read full review on TripAdvisor 2/15/2012 Vote

3. On the positive side, the property has a 24-hour mini-cafe offering a varied menu.

"Surprisingly disappointing " Read full review on TripAdvisor 2/9/2012 Vote

4. That is pretty much the positive I have to say about the place.

"Your room can make a big difference " Read full review on TripAdvisor 11/30/2011 Vote

5. Bathrooms are positively 'tiny' and poorly appointed.

"Mediocre Hilton " Read full review on TripAdvisor 11/15/2011 Vote

6. That being said, do they really need to charge around $30 for one egg, an order of toast and a cup of coffee? Can we not get a chicken or tuna sandwich in the bistro? Do we really have to go to the restaurant? On a positive note, I will say that on this last trip this August, they have really upped the friendly factor in customer service.

"Okay if you need to stay here " Read full review on TripAdvisor 9/21/2011 Vote

7. The big positive here was customer service.

"Great customer service, property needs a little TLC " Read full review on TripAdvisor 8/31/2011 Vote

8. so value wise, positive for me.

"Better than average airport hotel but still an airport hotel " Read full review on TripAdvisor 8/19/2011 Vote

9. Other positives: the lobby area is nice, there is obvious and friendly security at entrances, 24 hr room service and the L1 cafe is open 24 hours.

"Handy to LAX, clean, dated " Read full review on TripAdvisor 4/11/2011 Vote

10. Check in was quick - no line at the Hhonors check in position, so I had my key within minutes.

"Comfortable - limited food options " Read full review on TripAdvisor 12/5/2010 Vote